Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Timeline
DECLARATION
DECLARATION
Generic

SRI RAMA CHANDRA KOTIPALLI

RAJAMUNDRY

Summary

  • Versatile developer with over 4.6 years of leveraging software engineering and implementing new technologies to maximize development efficiency.
  • Conducting extensive market and consumer research to translate into application features.
  • Acquiring and applying new complex technology concepts in short period of time.
  • Excellent verbal and written communication skills - able to present information, status, and issues in a clear and concise manner with the goal of driving to a decision.
  • A passionate, articulate, goal-oriented and dynamic professional with successful background in Requirement Gathering, Technical Documentation, Software Validation, Software Release and experienced Software Developer in ServiceNow .
  • Attention to detail and complex problem solving abilities from operational and technical perspective. Ability to work independently and as part of a group.
  • Aptitude for learning and rapidly mastering new applications and technology. Excellent analytical skills with proficiency in debugging and problem solving.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

ServiceNow Developer/Technical Lead

Wipro Ltd
06.2019 - Current
  • Responsible for day to day management within a platform .
  • Worked on Multiple Custom Applications based on Client Requirement
  • Worked on Flow Designer for Excel Data IMPORT
  • Worked on Midserver Script include which will read mails from Mailbox send to end user or update to System
  • Worked on system schedules to call script include via ECC queue.
  • Worked on email Notifications, Events, SLA Definitions.
  • Worked on UI actions, UI policies Clients script, business rules, Script includes.
  • Played an important role for Translation of the instance for 24 Countries provided training , managed the Update Sets, Organized UAT and pushing it to the Production instance.
  • Enhancements and Development in Incident Management, Request Management and Service Catalog Management .
  • Experience Developing ServiceNow applications from Business requirements and Technical design documents.
  • Expertise on creation of workflows for Service Catalog items in ServiceNow.
  • Managed intake and requirements gathering for corporate wide ServiceNow instance.
  • Maintain Service level agreement (SLA) and monitor an SLA Workflow.
  • Created Knowledge articles to document the steps in creating the catalog item.
  • Built ServiceNow forms from scratch Created countless Business Rules using the GlideRecord operations
  • Created Catalog client scripts and UI policies to make client side changes.
  • Created the UI pages to use them in Catalog items, Implemented using UI scripts.
  • Created Knowledge articles to document the steps in creating the catalog items.
  • Collaborated with multidisciplinary teams to design and implement new technology features.
  • Explained project technical risks and benefits during project kick-off.

Education

Bachelor of Technology - Electronics and Communication

RAMACHANDRA COLLEGE OF ENGINEERING
Eluru, AP
05.2019

BOARD OF INTERMIDETAE EDUCTAION - Mathematics,Physics,Chemistry

ADITYA JUNIOR COLLEGE
Mandapeta, AP
04.2015

Skills

  • Midserver
  • Programming Languages
  • Software Methodologies
  • Tools & Utilities
  • Scripting Languages

Javamail,pop3

C, C#,

Agile, Scrum

Service Now

JavaScript, HTML, CSS

Certification

  • Certified ServiceNow Administrator(CSA)
  • Certified in Application Developer (CAD)

Additional Information

  • Fathers Name: kotipalli Suryachandra rao
  • Date of Birth: 18/02/1998
  • Gender : Male
  • Marital Status: Single
  • Nationality: Indian
  • Languages Known: English, Telugu, Hindi

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

ServiceNow Developer/Technical Lead

Wipro Ltd
06.2019 - Current

Bachelor of Technology - Electronics and Communication

RAMACHANDRA COLLEGE OF ENGINEERING

BOARD OF INTERMIDETAE EDUCTAION - Mathematics,Physics,Chemistry

ADITYA JUNIOR COLLEGE

DECLARATION

I hereby declare that the above information is true to the best of my knowledge.

DATE: 04-06-2023                                                                                                                   SIGNATURE

Place: Rajamundry                                                                                                                  KOTIPALLI SRI RAMA CHANDRA

DECLARATION

I hereby declare that the above information is true to the best of my knowledge.

DATE: 04-06-2023                                                                                                                   SIGNATURE

Place: Rajamundry                                                                                                                  KOTIPALLI SRI RAMA CHANDRA

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