Sriramgopal Kovunoor Seshadri

Primark is an Irish multinational fashion retailer with outlets across Europe and US. Primark relies heavily on its software systems for inventory management, sales processing, and customer engagement. Primark has partnered with Expleo to streamline their Defect Management process. Test release was bifurcated into Minor & Major releases spanning out to 2-4 weeks and ~3 months respectively.

• Played a role of a Defect Manager for System Integration Testing (SIT), User Acceptance Testing (UAT), Performance Testing, etc.
• Responsible for KPI tracking and monthly reporting
• Standardizing process initiatives for ALM (Application Lifecycle Management) tool for defect reporting
• Conducting Daily Defect Triage meetings
• Publish Daily Defect Dashboard to Project & Business Team
• Proactive defect follow-ups until closure in ALM
• Cross-Team Collaboration for defect progress updates
• Document Root Cause Analysis (RCA)
• Conduct Retrospective/Lessons Learnt sessions with other QA Vendors post completion of a release

Tools & Technologies: Application Lifecycle Management (ALM)

Northern Trust Corporation is a leading provider of wealth management, asset servicing, asset management and banking to corporations, institutions, affluent families and individuals. Northern Trust have been developing their Future Platform for Asset Management which will enable their clients to access the full benefits of the digital future. This program is called MATRIX.

• Played the role of a Project, Delivery Manager / BA QA for a 40+ member offshore team which includes Stake holder Management, Project/ Release Planning & Budgeting, Test Strategy, Effort Estimations, Account Management, Resource Management, Statement of Work (SOW) Review and Sign off, Audit, Risk and Compliance, Performance Management, Innovations & Process improvements, etc.
• Overseen Test Management processes too viz. Review of Test Artifacts, Test plan walkthrough, Test Execution planning & allocation, Defect Management, QA Metrics and Reporting, etc.
• Handled ~10 PI Planning which includes ~50 sprints spread across 5 major releases
• Successful Go-live of 5+ key modules as part of TA Matrix and other Programs pertaining to Core TA functionalities
  ○ TA Matrix : Investor Utility, Fund Utility, Investor Portal, Exceptions to Dashboard, Trade & Txn. Life Cycle
  ○ Money Market Funds (MMF) : Multiple Dealing Cycle for Money Market Funds and Cognos Reports in Multifonds Application
  ○ US Limited Partnership (USLP)
  - E2E Mutual Funds Life Cycle for Limited Partnership Australian Exchange Traded Funds
  - E2E testing of Core & Interfacing applications (both Upstream & Downstream) for the Australian Region
• Participated in Agile Ceremonies viz. Daily Scrum Meeting, Sprint Planning, Sprint Reviews, Retrospective Meetings for major releases
• Cross Functional domain support & Trainings for key modules
  
  
  Tools & Technologies: JIRA, SAFe Agile, Multifonds, ICON, Power BI

International Financial Data Services (IFDS) provide Transfer Agency services to many of the world's leading Financial service brands, maintaining their client records and enhancing the overall service experience for their end customers. This project is to provide Functional Testing Service for IFDS in-house applications involved in onboarding new funds/Clients.

• Played the role of a Project, Delivery Manager / BA QA for a 20+ member offshore team which includes Stake holder Management, Project/ Release Planning & Budgeting, Test Strategy, Effort Estimations, Account Management, Resource Management, Statement of Work (SOW) Review and Sign off, Audit, Risk and Compliance, Performance Management, Innovations & Process improvements, etc.
• Overseen Test Management processes too viz. Review of Test Artifacts, Test plan walkthroughs, Test Execution planning & allocation, Defect Management, QA Metrics and Reporting, etc.
• Cross Functional domain support & Trainings for key modules
• Handled ~25 releases pertaining to Core TA Application - iFAST Desktop & Character Base and ensured successful Go-Live of all the releases
  ○ Release 17.2 to 17.5 - 4 releases with 20 Projects
  ○ Release 18.1 to 18.5 - 5 releases with 30 Projects
  ○ Release 19.1 to 19.5 - 5 releases with 31 Projects
  ○ Release 20.1 to 20.5 - 5 releases with 28 Projects
  ○ Release 21.1 to 21.5 - 5 releases with 27 Projects
• Handled ~3 key transformation programs for the Asset Management and Transfer Agency Company
  ○ EcHo
  - Webapp : New Cashflow reporting by replacing the existing legacy applications
  - Reporting : Generation of ~15 output reports in XML formats

○ KURE
- Phase 1: Txn. Monitoring & Trigger Events validation for 23 Business Rules where data flows from iFAST to KURE
- Phase 2 : Acc. Opening, Acc. Maintenance, Acc. Blocks, Parent-Child Mapping, Risk Rating, etc. where data flows real-time from KURE to iFAST and vice versa via API services
○ TARA Reporting: Decommission of Legacy TA Reporter application and enhancement of TARA Application through Clover ETL.
- Wave 1: Verification and Validation of TARA Reporting GUI Application
- Wave 2: Verification and Validation of 50+ TARA Output Reports


Tools & Technologies: iFAST Desktop, iFAST Character Base, Win SCP, mTEX, KURE, TARA, Clover ETL, API, Power BI

BNP Paribas Fortis is a leader in banking and financial services with a strong presence in Europe. The Bank provides a comprehensive range of services to the full spectrum of clients, from major corporations and institutions to private banking clients and individual customers. This project is to provide Functional Testing Service for BNP in-house applications involved in various Clusters.

• Played the role of a QA Manager/ BA QA for a 20+ member offshore team which includes Stake holder Management, Project/ Release Planning & Budgeting, Test Strategy, Effort Estimations, Account Management, Resource Management, Statement of Work (SOW) Review and Sign off, Audit, Risk and Compliance, Performance Management, Innovations & Process improvements, etc.
• Overseen Test Management processes too viz. Review of Test Artifacts, Test plan walkthroughs, Test Execution planning & allocation, Defect Management, QA Metrics and Reporting, etc.
• Cross Functional domain support & Trainings for key modules
• Rendered BA QA support on the following modules
  ○ Payments (SEPA)
  ○ Retails Loans (Negative Interest Rates)
  ○ Customer Onboarding
  ○ CASA
  ○ Customer Reports
  ○ Isabel Version 5 to 6 migration
  ○ CAMT 53 & CAMT 54 XML

Tools & Technologies: HP-ALM, In-house Banking & Payments Applications

Altisource Business Solutions were servicing US Bankruptcy process for Ocwen Financial Services through REAL Mortgage application. Process level challenges were faced in handling the US Bankruptcy specifically for Chapter 7 and 11. Following deliverables were carried out done as part of this engagement

• Understanding the As-Is US Bankruptcy process
• Performing Gap analysis in consultation with the Business Team
• Preparation of E2E Use case scenarios for US Bankruptcy process
• Walkthrough of E2E Use Case Scenarios to Altisource

Tools & Technologies: REAL Mortgage Application

As part of FATCA, Bank Julius Baer enhanced its in-house CRM and other satellite applications to incorporate the FATCA fields and functionalities. This enhancement was carried out in Hybrid Agile Framework.

• Creation of Investment Profile module
• Data flow from CRM to RM Alert Portal - Work Bench via ODS Staging
• FATCA Validations in CRM Application

Tools & Technologies: FATCA, CRM, Work Bench, ODS Staging, SQL, Spira Test

Ratnakar bank is in the process of implementing new Core Banking Solution with initial offerings of Wholesale and Corporate Banking services to its clients. Since their existing application for Financial Inclusion (FI) segment is not compatible with the new CBS, Ratnakar bank decided to implement Ganaseva developed by Atyati as their new FI application.

• Onboarding & Maintenance of NFSA Accounts
• Onboarding & Maintenance of Loan Accounts
• Interest Accrual & GL Entries

Tools & Technologies: Ganaseva

Citizens Bank, a renowned bank in the Eastern part of the United States has been acquired by the Royal Bank of Scotland N.V. Hence, the day-to-day fund transfer operations were migrated to RBS Business Services Pvt Ltd., Chennai.

As part of process migration, traveled to East Providence Operations Centre in Rhode Islands, US for a period of 4 weeks. The aim of the project was to learn the process in US, train the staffs deputed in India and ensure smooth GO-Live and process sustainability.

• Performed Fund Transfer Operations for US Payments in MTS
• Handling of Internal, Incoming & Outgoing Payments in MTS
• Handling of SWIFT Messages. Customer (MT103) & Bank Transfers (MT200, 202, 202-COV) in MTS
• Performing EOD Batch processing's viz. Switching off/on the connections between MTS, SWIFT, Fed Clearing via
  MTS and Putty Client
• Stakeholder Engagement
• Management Reporting & Metrics
• Performance Management
• Lean Management

Tools & Technologies: Money Transfer System (MTS), Putty Client

Royal Bank of Scotland, Dubai has outsourced its day-to-day fund transfer operations to RBSBS (RBS Business Services Pvt Ltd.,) Chennai. RBSBS will receive payment instructions from RBS Dubai via Right Fax application which is printed and handed over to the team for processing after performing necessary pre-processing checks. The payment instructions (both Manual & Electronic) are processed in two core Payments systems AS-400/Score/FPS (For Corporate) & Finacle (For Retail) and the same is
authorized through maker-checker concept. The Manual Instructions are then E-filled in Chennai.

• Handling of Internal, Incoming & Outgoing Fund Transfers for Corporate clients via IBM AS/400 (Score)
• Handling of Internal, Incoming & Outgoing Fund Transfers for Retails clients via Finacle
• Handling of SWIFT messages; Customer (MT103) & Bank Transfers (MT202 & MT202 COV) in IBM AS/400 (Score) & Finacle
• Managing Offshore Pre-processing Desk
• Lean Management

Tools & Technologies: Finacle, IBM AS/400 (Score)