SRISHAILAKUMAR
Bengaluru
Summary
Process Executive at OMEGA HEALTHCARE specializing in claims processing and quality assurance. Demonstrated success in data analysis and process improvement, leading to enhanced workflow efficiency. Expertise in customer relationship management, resolving discrepancies and training staff to uphold compliance and operational standards.
Overview
2
2
years of professional experience
Work History
Process Executive AR
OMEGA HEALTHCARE
BENGALURU
05.2023 - Current
- Resolved any issues or discrepancies that arose during the processing of claims or requests.
- Created detailed reports to track progress, analyze results, and identify issues with existing processes.
- Assisted in training new employees on operational procedures, best practices, and software tools.
- Conducted quality checks on processed transactions to ensure compliance standards.
- Collaborated with team members to improve workflow and quality, as per client SLA.
- Responded to inquiries from clients regarding claim status and documentation needs.
- Maintained quality control standards by monitoring the performance of process operations.
Education
Bachelor of Science - Science Education
P.C JABIN SCIENCE COLLEGE HUBLI
HUBLI09-2014
Associate of Science - Science Education
BIPIN CHIKKATI PU SCIENCE COLLEGE
GADAG05-2011
Skills
- Claims processing and quality assurance
- Data analysis and reporting
- Process improvement strategies
- Customer relationship management
- Process development
Accomplishments
- Star performer for Quarter 2
- Runner-up in ball badminton at the state-level sports
Languages
Kannada
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Affiliations
- Leadership
- Social service
- Customer service skills
Timeline
Process Executive AR
OMEGA HEALTHCARE
05.2023 - Current
Bachelor of Science - Science Education
P.C JABIN SCIENCE COLLEGE HUBLI
Associate of Science - Science Education
BIPIN CHIKKATI PU SCIENCE COLLEGE
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