A results-driven People Operations professional with more than three years of progressive experience in HR administration, onboarding, the I-9 process, background verification, and employee relations. Demonstrated expertise in managing HR workflows through tools like Workday, Emptrust, BMC, Sterling, and Equifax, ensuring seamless documentation, compliance, and onboarding processes.
Adept at resolving complex employee queries, streamlining HR operations, and implementing process improvements that drive efficiency and enhance the employee experience. Skilled in policy implementation, managing end-to-end background checks, and maintaining compliance with legal and company standards.
With a passion for fostering a positive workplace culture and leveraging technology to optimize workflows, I aim to contribute meaningfully to organizational success while continuing to grow within the People Operations domain.
Customer query and escalation handling
HR operations and shared services
Background verification
Data security
Strong communication and interpersonal skills
CRM and HRIS tools
Conflict management, process improvement and documentations
MS office and data reporting
Relationship building
Project management