Srishti Jain
Delhi,India
Summary
Enthusiastic consultant with 9.5 years of experience who is inquisitive in acquiring new skills, learning new technology and utilizing them to contribute towards the growth of the organization.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Business Analyst
Virtuous Transactional Analytics Pvt. Ltd
Noida, Uttar Pradesh
05.2020 - 09.2025
- Creating Release Notes, Change Request Forms, Change Requests Logs
- Engaging with stakeholders to gather the requirements.
- Gathering and documenting the wireframes requirements
- Explaining requirements in detail to the development team
- Preparing training slides deck and giving training to client
- Giving demo to client users
- Working on creating Business Requirement Document, Functional Specification Document
- Testing the business configurations, profiles requirements, test cases covering various business scenarios
- Working in defining scopes and solutions
- Working on JIRA tool for creating Epics, User Stories, Sub Tasks and Sprints.
- Collaborated throughout systems development lifecycles, from requirements gathering to production releases.
- Performing Gap Analysis for the given requirements.
- Reviewed files, records and historic data to obtain required business information for development requests.
- Using ChatGPT (AI) to write requirement documents by giving prompts.
- Production Support Projects, 12/2019 - 05/2020
- For United Therapeutics Corporation Scope of the project includes providing post-production support to the Argus Safety Application along with supporting cloud and gateway (AXWAY)
- Gilead TPV Implementation for Korea and China
- Worked on validation/testing of Korea/China profile requirements.
- Senior Consultant, 12/2019 - 05/2020
- Creating change requests, Installation Qualification, System Testing scripts and SQL/PLSQL scripts to implement change requests in the Argus Safety Application and Database.
- Working on SQL to create reports based on client requirements.
- Issue/Incident Resolution via quick client meetings
- Trainings/KTs to other team members and new joiners
- Argus 8.2.x version functionalities support, providing information to customer for new features.
- WHO Drug Dictionary loading and configuration on timely manner.
- Business requirement gathering and requirement analysis.
- Report's requirement gathering, analysis and report preparation.
- Client interaction for better understanding of the requests
- AXWAY support for e2b files delivery/failure, acknowledgements and MDNs
- Creating and Updating Expedited Reporting Rules, Creating and Updating Advance Conditions, Query Sets
- Workflow states, rules configuration
- Managing Code Lists, Products, licenses, studies, User and User Groups configuration
- Custom placeholders' development for complex requirements of Cover Letters and Query Forms
- Configuring Argus OOO Safety reports (Case Listing, CIOMS-II etc)
- Preparing Reconciliation reports, Aggregate reports, custom reports
- Post-save Argus customizations, logic update
- Preparing and maintaining Configuration Baseline Document (CBD)
- Trading Partners configuration, Routing IDs, installation of certificates in AXWAY
- Execution of test scenarios, creation of fat Argus cases, issues identification in the code
- URS and FRS documents updates
- Design Specification document updates
- Dru run the Operation Qualifications (OQs)
- Formal execution of OQs on HP ALM tool
Consultant
IQVIA company
Noida, Uttar Pradesh
01.2017 - 12.2019
- Argus Configuration
- Argus Console Updates
- Configuration of Argus Systems (Global and Japan)
- Reporting Rule and Workflow Configuration
- System Configuration changes
- Resolve the production issues and supporting the release activities
- Participated in client onsite workshop for upgrade project
- Provided pharmacovigilance overview trainings to new joiners
- Coordinating, managing and/or analysing client activities and/or requirements
- Client configuration including metric rule configuration, self-populating table configuration
- Developing PL/SQL code to provide custom solutions using backend
- PV Monitor Application Support and Configuration
- Computer System Validation, Configuration for client data
- Preparing Global Reconciliation Data for clients
- ETL support for European and US clients
- Impact Analysis, Manual testing, smoke testing and ad hoc level testing of application and reports
- Conducted Disaster Recovery test with client
- Active member of the Wellness program organised the physical fitness events, yoga sessions, indoor sports tournaments
- Key Projects:
- Argus Managed Services for multiple Medium-sized Pharmaceutical Company for Argus Safety, Interchange, and backend Support: Provide technical assistance around Argus configuration
- End User Support of Argus Safety Suite, Versions 7.0.2 - 8.0.1
- Go live Customers support on Manage Engine Service Desk
- Work closely with product vendors to resolve critical items
- Consult end users with solutions to their questions and issues
- Actively involved in the Client Change Management process
- Hypercare support for a Japan based Pharmaceutical company for Argus upgrade project: Provided hyper care onsite support to the client during the upgrade argus project
- Coordinated, fixed the issues in short timeline due to the urgency/criticality involved
- Go-Live support to stable the system
- PV Monitor Implementation for a Top 10, International Pharmaceutical Companies: Fit and gap analysis with client, preparation of change control, gathering signatures for the approval for change controls, update or insert the data using configuration tool, validate the configuration tool, build the script and run on the test, validation and production environment in the client database
Intern and Trainee
IQVIA company
Noida, Uttar Pradesh
02.2016 - 01.2017
- Worked on the PV Monitor (in house product) Application support, which is used for helping pharmaceutical companies to meet their compliance deadlines imposed by regulatory authorities
- Worked on enhancing a tool used to monitor the ETL loads into PVM on regular basis via Asp.net code
- Developed a service which will bring all the ETL failures for a day onto the team's inboxes to save time
- Handled Client configuration including metric rule configuration, self-populating table configurations via PL/SQL codes
- Developing PL/SQL code to provide custom solutions using backend
- Actively handled client calls to propose solutions and gather requirements.
- Participated in training and seminars to enhance skills and promote growth.
Education
Master of Computer Applications - Computers
Jagan Institute of Management Studies
07.2013 - 07.2016
Bachelor of Computer Science - Computer Science
Keshav Mahavidyalaya, University of Delhi
Delhi 03.2010 - 03.2013
XII - Non Medical
Maharaja Agrasen Model School
Delhi 03.2009 - 03.2010
X -
Maharaja Agrasen Model School
Delhi 03.2007 - 03.2008
Skills
- Technical Languages: C, C, Asp net, HTML
- Database Languages: SQL, PL/SQL
- Tools/IDE and others: SQL Developer IDE, SQL Server, Visual Studio
Certification
- Undergone certification course in French language.
- AMCAT certified Business Analyst.
- AMCAT certified in English Comprehension.
- Received CSS Scholarship from CBSE.
- Got first rank in MCA.
- Won 2nd prize in GNEED Competition in 12th class at National Level on Pre-Earthquake Determination by analyzing Seismic Waves.
Projects
Safety App, An android app to provide safety to girls who are in a problem by sending alert message to all the contacts selected by her., Web Application, A web application “Carpool.com” was created which enables the users to avail the facility of carpooling effectively.
Timeline
Business Analyst
Virtuous Transactional Analytics Pvt. Ltd
05.2020 - 09.2025
Consultant
IQVIA company
01.2017 - 12.2019
Intern and Trainee
IQVIA company
02.2016 - 01.2017
Master of Computer Applications - Computers
Jagan Institute of Management Studies
07.2013 - 07.2016
Bachelor of Computer Science - Computer Science
Keshav Mahavidyalaya, University of Delhi
03.2010 - 03.2013
XII - Non Medical
Maharaja Agrasen Model School
03.2009 - 03.2010
X -
Maharaja Agrasen Model School
03.2007 - 03.2008
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