Srishti Khanna

Noida

Summary

Executive Highly adaptable professional with a diverse background in E-Commerce. Possessing extensive expertise in providing outstanding support to clients. Demonstrates hands-on skills in utilizing applications such as MS Office, Zendesk, and Internet Savvy. Additionally, brings valuable experience in seller operations. A results-oriented individual with a proven track record of successfully managing multiple responsibilities and exceeding expectations.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

Work History

Executive -Seller Operations (WFH)

Noon.com (Limestone Technologies Pvt. Ltd)

05.2021 - 03.2024

Coordinated with internal stakeholders to ensure timely delivery of products and services.
Maintained accurate records of all purchases, invoices, and payments.
Establish and maintain productive working relationships with current and potential sellers in UAE, KSA, and Egypt.
Achieving successful first-time resolutions on seller interactions.
Addressed challenges caused by system, process, and policy issues for sellers/partners.
Oversaw MIS for data compilation and logistics administration, supporting the procurement of packaging material.
Conducted remote training sessions on Zoom.
Managed Zendesk Ticket processes effectively.

Education

Bachelor's Degree in Commerce -

Delhi University

01.2014

Diploma in Office Management -

YMCA

01.2011

Advance Excel Certification -

KVHC, Noida

Skills

Zendesk
Adobe Photoshop
MS-Excel
Graphic Designing on Canva Application
Strong organizational and time management skills

Inventory Management
Exceptional communication and interpersonal skills
Ability to work independently and as part of a team
Detail-oriented and able to handle multiple tasks simultaneously
Experience in managing budgets and handling financial documents

Personal Information

Spouse's Name: Siddharth Khanna
Date of Birth: 11/24/1992
Gender: Female
Nationality: Indian
Marital Status: Married

Hobbies and Interests

Indian Art Admirer and Artist myself
Exploring distant remote areas
Getting lost in a good book
Feeling the music
Capturing moments

Disclaimer

I, Srishti Khanna, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Languages

Hindi

First Language

English

Upper Intermediate (B2)

Timeline