Hi, I’m
SRISTI MUKHERJEE
Procurement Manager
Hyderabad,Telangana
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
14
years of professional experience
1
Certification
2
Languages
Work History
Genpact IndiaHyderabad
Manager
04.2022 - Current
Job overview
- Manage the team of twenty-five members end-to-end process of Procurement, Master Data Hub, Helpdesk, Vendor Management and Analytical Reporting
- Global process owner of reporting which deals with PowerBI management for multiple geographical locations comprising NAM, LATAM, APAC, MERA, EU
- Overseeing a combined process of MDM (Master Data Management) which contains Info record management, Catalog Management, and Contract Management
- Correspondingly managing operational and process activities where educating team members on ERP tools, regular training sessions on the new KT process, and adhering to quality assurance
- Manage team shrinkage, attrition, supporting GOL for FTE calculation and look for scope of business expansion
- Driving process improvements and key projects undertaken in Supply Chain Management - SCM towards process simplification and productivity improvement of the function
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Competency development of the team which helps on the incentive parameters for the team
- Contributed in generating revenue by adding a FTE to the process in data analysis
- Cross-trained existing employees to maximize team agility and performance.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Genpact
Assistant Manager, Escalation Specialist
08.2012 - 03.2021
Job overview
- Transitioned a new sub-process for Europe locations and primary contact for the new team of MDH (Master Data Hub) and Power Bi reporting
- Worked on critical process set up for Direct Purchasing for North America and Canada location
- Worked on PowerBI projects as per the client requirement and streamlined the new process to meet the SLA’s
- Scheduling session with the requestors to provide training on new tool Ariba Working in alliance with Ariba SAP interface team and Ariba Technical team to get Ariba issues resolved
- Creation and updating of material master in SAP for direct products
- Creation and updation info records for the direct materials in SAP
- Expediting overdue orders to ensure on-time delivery of parts at site
- Educating team members and clients on how to read and understand the KPI dashboard which is transitioned in PowerBI during monthly business review
- Driving knowledge enhancement project across the vertical to enrich employee’s acquaintance in abundant domain
- Identified as the Process trainer which includes preparing a learning path for the new joiners, robust induction plans, creation of SOP’s, ensuring team members to be 100% cross trained, conducting knowledge assessments and process refresher sessions
- Worked on a GB project to automate the quality process from manual to automation
- Successfully closed and GB certified
- Company –
Tata Consultancy ServicesKolkata
Invoice Specialist
06.2009 - 05.2011
Job overview
- Handling Escalation emails from onshore by providing correct resolutions to resolve the queries
- Updating daily exception tracker and day-end report
- Having weekly reviews with the client on escalation status clearing the backlog cases by day ends
- Uploading daily tasks and allocating the task to the team members
- Handling escalation from both onshore and offshore adhering to the quality matrices for the process and the individual FTEs
Education
NIIT
Software Development certified
University of Calcutta
Bachelor of Humanities
Kendriya Vidyalaya CBSE
Intermediate from Humanities
Next Level Purchasing
Senior Professional in Supply Management Certification
01.2013 - 06.2013
Skills
Strategic planning
Staff Management
Policies and procedures
Business Development
Key Performance Indicators
Verbal and written communication
Contract Management
Operations management
Improvement initiatives
Coaching and mentoring
Supplier Management
Service Delivery
Global Process Owner
Certification
Green Belt Certified
Timeline
Manager
Genpact India
04.2022 - Current
Green Belt Certified
01-2021
Next Level Purchasing
Senior Professional in Supply Management Certification
01.2013 - 06.2013
Assistant Manager, Escalation Specialist
Genpact
08.2012 - 03.2021
Invoice Specialist
Tata Consultancy Services
06.2009 - 05.2011
NIIT
Software Development certified
04.2009
University of Calcutta
Bachelor of Humanities
04.2008
Kendriya Vidyalaya CBSE
Intermediate from Humanities
04.2005