Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

SRITHAR M

Chennai

Summary

Project Management and Security Systems Specialist with 10+ years of experience delivering large-scale installations, service and commissioning of fire alarms, CCTV, PA systems, and access control across high-profile commercial and public-sector projects. Proven track record in managing end-to-end project execution, client communication, and cross-functional team coordination.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Engineer

SRP Automation Pvt. Ltd.
12.2023 - Current
  • Managed project and coordinated commissioning work for DLF Downtown project.
  • Organized resources, managed documentation, and oversaw complete project lifecycle.
  • Conducted root cause analyses to enhance system reliability, preventing future issues.
  • Assisted sales team with product demonstrations and technical support, boosting revenue opportunities.
  • Resolved customer complaints promptly and professionally, fostering positive experiences.
  • Cultivated lasting client relationships through exceptional service and consistent follow-up.
  • Resolved escalated customer issues in a timely manner.

Senior Engineer

EVAN Automation Pvt. Ltd.
07.2022 - 11.2023
  • Led system commissioning at BMRCL Metro Station and GMR Aviation School.
  • Provided technical services at Sakra World Hospital, Happiest Minds, and Accor Group.
  • Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
  • Scheduled and implemented maintenance activities for equipment.
  • Provided technical support during the installation and commissioning of systems.

Project and Service Engineer

SRP Automation Pvt. Ltd.
01.2017 - 06.2022
  • Handled projects and services for Indian Oil Corporation, HP, Amazon Seller Services, Indian Air Force, DLF Chennai, and more.
  • Installed and commissioned fire alarm, CCTV, PA, access control, and specialty systems.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.

Service Engineer

Sagtaur Universal
01.2013 - 01.2017
  • Delivered projects and services for clients such as Taj Hotels, Novotel, and One & Only Reethi Rah (Maldives).
  • Analyzed, troubleshoot, and diagnosed problems, and provided prompt repairs and solutions.
  • Installed, configured, and tested equipment on specialized platforms.
  • Resolved customer service requests within the given time frame.

Education

Diploma - Electrical and Electronics Engineering

Tirunelveli, TN
Tirunelveli, TN
05.2012

Skills

  • Fire alarm systems: Honeywell, Notifier, Johnson Controls, Edwards, Bosch, Mircom, Simplex, Morley, GST, Ravel, Cooper
  • Public addressable: configured network-based and analog PA systems, Honeywell, Bosch Heinrich, Notifier DVC, Ahuja
  • CCTV: Server-based, IP and analog: Honeywell, Mobotix, Pelco, Axis, Bosch, Hikvision, CP Plus, Dahua, Hi Focus
  • Access system: Honeywell, Spectra, ESSL, ZKTeco
  • Specialty: VESDA, water leak detection, FM 200, (Novec 1230), two-way communication system
  • System commissioning
  • Root cause analysis
  • Customer relationship management

Certification

Notifier Verifire Tool Commissioning, Honeywell, 2019

Personal Information

Date of Birth: 16-06-1991

Timeline

Senior Engineer

SRP Automation Pvt. Ltd.
12.2023 - Current

Senior Engineer

EVAN Automation Pvt. Ltd.
07.2022 - 11.2023

Project and Service Engineer

SRP Automation Pvt. Ltd.
01.2017 - 06.2022

Service Engineer

Sagtaur Universal
01.2013 - 01.2017

Diploma - Electrical and Electronics Engineering

Tirunelveli, TN

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