Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Projects
Timeline
Generic

SRIVATSABHARADVAJ BS

133 4th Cross 2nd Block Vishwapriya Nagar Begur Road Bengaluru

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organisational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximise employee engagement and performance.

Overview

12
12
years of professional experience

Work History

Manger Sales and Operations

Bulk MRO Industrial Supply Pvt Ltd
05.2022 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty
  • Created monthly reports for senior management summarising operational performance metrics
  • Coached, mentored and trained team members in order to improve their job performance
  • Monitored supplier performance metrics such as quality, cost, lead time, and delivery accuracy
  • Developed and implemented supply chain strategies to optimise inventory levels, reduce costs, and improve delivery times
  • Coordinated with vendors to ensure timely availability of raw materials for production
  • Implemented processes for order tracking and tracing from vendor through customer delivery
  • Conducted market research to identify new sources of supply that offered competitive prices
  • Reviewed existing contracts on a regular basis to ensure compliance with company requirements
  • Analysed purchasing trends and identified opportunities for consolidating orders and leveraging volume discounts
  • Provided guidance on sourcing decisions related to product specifications, materials selection and vendor selection criteria
  • Coordinated activities across various departments such as marketing, finance, operations to ensure timely completion of procurement processes
  • Developed and maintained effective relationships with suppliers and negotiated contracts with them
  • Managed customer relationships and identified new sales opportunities
  • Developed strategies to increase corporate sales revenue
  • Analysed market trends, evaluated competitors' activities and developed pricing models
  • Cultivated strong business relationships with key decision makers within target accounts
  • Created detailed reports on sales performance for senior management review
  • Identified potential cross-selling opportunities to maximise client value
  • Monitored customer feedback and implemented changes to improve customer satisfaction levels
  • Recruited, trained, and managed a team of regional sales representatives
  • Developed presentations outlining product features, benefits, and competitive advantages
  • Implemented effective strategies to reach targeted goals in a timely manner
  • Prepared and promptly sent proposals, contracts and correspondence to facilitate sales process.

Territory Manager

Aegis Gas (LPG) Pvt Ltd
10.2020 - 12.2021
  • Developed and implemented strategies to increase sales in assigned territory
  • Conducted market research to determine customer needs and preferences within the region
  • Established relationships with key customers, vendors, and distributors in the area
  • Analysed sales data to identify trends and opportunities for growth
  • Coordinated trade shows and other promotional events to raise brand awareness in the territory
  • Negotiated contracts with new clients while maintaining existing business relationships
  • Resolved customer complaints promptly and professionally
  • Ensured compliance with company policies regarding pricing, promotions, warranties, returns
  • Monitored competitor activities in the region to ensure competitive advantage
  • Planned travel schedule for visiting stores within assigned territory on a regular basis
  • Identified areas of improvement for increasing efficiency of operations within the region
  • Provided feedback on product performance from customers in order to inform product development decisions
  • Maintained accurate records of all sales activities including orders placed, invoices issued, payments received
  • Developed targeted marketing campaigns designed to reach specific audiences in the territory
  • Analysed customer feedback surveys to improve customer satisfaction levels
  • Implemented processes that ensured timely delivery of products ordered by customers
  • Worked closely with existing accounts to grow market share
  • Negotiated pricing, terms, and implementation dates
  • Developed sales plans designed to achieve revenue targets and business objectives
  • Conducted cold calls to offer services to potential customers
  • Designed impactful visual presentations to align with product promotion strategy
  • Resolved customer complaints regarding sales and service.

Branch Sales Manager

Ceasefire Industries Pvt ltd
05.2018 - 12.2020
  • Developed strategies to increase customer satisfaction and loyalty
  • Managed staff scheduling, hiring and training processes
  • Conducted regular performance reviews for all employees in the branch
  • Provided guidance and support to team members regarding problem resolution and customer service issues
  • Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment
  • Resolved escalated customer complaints in a timely manner
  • Coordinated promotional campaigns for new products or services in order to boost sales revenue
  • Participated in community events to promote brand awareness
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
  • Supported outside sales force in servicing and obtaining new business
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions
  • Analysed competitors and market trends to facilitate business growth
  • Created and updated financial reports on frequent basis to present information to leadership teams
  • Developed and implemented sales strategies to increase branch profitability
  • Monitored and analysed market trends, competitor activity, product innovations, and customer needs and preferences
  • Coached staff on product knowledge, sales techniques, and customer service standards
  • Conducted regular performance reviews of the sales team to ensure goals were met
  • Created weekly reports detailing branch activities such as sales volume, budgeting, and inventory levels
  • Provided leadership in developing effective marketing plans for new products or services
  • Established relationships with key customers to foster loyalty and repeat business opportunities
  • Recruited qualified candidates for open positions within the branch team
  • Resolved escalated customer complaints in a timely manner while ensuring satisfaction with the resolution process
  • Implemented efficient processes to streamline operational procedures resulting in cost savings for the company
  • Motivated employees by recognising individual accomplishments through rewards programs
  • Managed branch sales, customer service, finances and record keeping
  • Managed overall branch performance, conducted sales activities in large geographical territory, developed deep customer base and cultivated highest customer satisfaction ratings
  • Recruited, interviewed, hired and trained employees, planned, assigned and directed work, appraised performance and inspired engaged team to please and retain customers
  • Set pricing strategy and discount rates
  • Coached, developed and motivated team to achieve revenue goals
  • Resolved customer complaints regarding sales and service
  • Supported sales team members to drive growth and development.

Team Lead - Sales & Marketing

Just dial Ltd
07.2012 - 05.2018
  • Monitoring and analysis of key data of all the regions including sales figures, sales personnel, productivity ratios, cost of sales
  • Achieve the revenue Targets by fresh acquisition
  • Achievement of monthly, quarterly and annual sales targets by generating revenue from sales team
  • Ensure strict adherence of sales process and internal procedures by the team members in matter of perspective clients meeting, reporting systems and individual deliverables
  • Keep a close track on work in process, customer complaints and accounts receivables
  • Hire, train, retain and manage the team
  • Co-ordination with various departments internally to execute team work smoothly
  • Address team on regular basis for smooth functioning
  • Provide sales training on regular interval to improve sale numbers
  • Maintain healthy relationship with team & Internal stake holders
  • Prepare daily and weekly reports related to sales
  • Generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process
  • To acquire new business from customer by visiting, collecting data on customer site
  • Explaining business proposition to the clients
  • Arranging, handling the product demo and details for closing the deal
  • Handling documentation work (like signing the Agreement)
  • Maintaining and reporting the client status on daily basis
  • Pre and Post visit report to the line manager
  • Good communication skills and to maintain good relations with the clients
  • Achieved individual monthly targets and help line manager in sales & collection target
  • Achieve given targets on daily basis
  • Develop a strategy the team will use to reach its goal
  • Provide any training that team members need
  • Helping team members to closing calls
  • Communicate clear instructions to team members
  • Listen to the team members feedback
  • Sending timely reports to the management.

Education

Bachelor Of Commerce - Accounting And Business Study

Carlox Teachers University
08.2016

Pre University Course - Accounting And Business Management

Holy Redeemer PU College
04.2008

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Strategic Planning
  • Operations Management
  • Sales Techniques
  • Sales management
  • Marketing
  • Negotiation
  • Business Development
  • Business Planning
  • Brand Management
  • Lead Generation
  • Decision-Making
  • Computer Skills
  • Problem Resolution
  • Team Development
  • Hiring and Training
  • Negotiation and Conflict Resolution
  • MS Office
  • Good Judgment

Languages

Kannada
Hindi
English

Personal Information

  • Date of Birth: 05/18/1990
  • Marital Status: Married

References

Available on Request

Projects

Airtel - 48 Weeks, Customer attention towards Airtel Network in Shimoga District, Going to the field to get information from common people, Giving them feedback sheets to write their answers, Studying the people positive and negative feedback

Timeline

Manger Sales and Operations

Bulk MRO Industrial Supply Pvt Ltd
05.2022 - Current

Territory Manager

Aegis Gas (LPG) Pvt Ltd
10.2020 - 12.2021

Branch Sales Manager

Ceasefire Industries Pvt ltd
05.2018 - 12.2020

Team Lead - Sales & Marketing

Just dial Ltd
07.2012 - 05.2018

Bachelor Of Commerce - Accounting And Business Study

Carlox Teachers University

Pre University Course - Accounting And Business Management

Holy Redeemer PU College

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SRIVATSABHARADVAJ BS