Srivatsan A
Chennai
Summary
Experienced professional with a strong background in internal controls, access management, contract management, and payments. Designing and implementing robust internal control frameworks to ensure compliance, mitigate risks, and enhance operational efficiency. Skilled in managing user access, approvals, and security protocols while ensuring adherence to corporate policies and regulatory requirements. Proficient in contract management, including reviewing, negotiating, and aligning agreements with business objectives. Strong analytical skills, stakeholder management, and a commitment to continuous process improvement to drive efficiency and compliance across functions. A reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Process Specialist in Internal Controls & Access Management
KONE ELEVATORS PRIVATE LIMITED
12.2019 - Current
- A Process Specialist in Internal Controls & Access Management ensures secure, compliant, and efficient user access governance
- The role involves managing access reviews, enforcing policies, mitigating risks, and optimizing control frameworks
- By leveraging tools like SAP and GRC, the specialist ensures data integrity, regulatory compliance, and seamless collaboration across teams to enhance security and operational efficiency
- Manage user access provisioning, revocation, and periodic access reviews to ensure compliance with internal policies and regulatory standards
- Provide expert guidance to approvers and end-users on access-related queries, ensuring a smooth workflow
- Collaborate with IT, security, and compliance teams to implement best practices in identity governance
- Monitor and maintain internal controls related to system access, identifying and addressing potential security risks
- Assist in internal and external audits by preparing reports and evidence for access control compliance
- Conduct training sessions for stakeholders on access management policies and best practices
- Lead process improvements to enhance efficiency and reduce manual interventions in access workflows
- Support system migrations, upgrades, and automation initiatives related to access management
- Monitor and assess internal control processes to ensure alignment with company policies and regulatory requirements
- Conduct risk analysis to identify gaps and develop mitigation strategies for improved process security
- Work closely with IT, Finance, and Compliance teams to implement internal control enhancements
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
Process Analyst - Contract Administration
KONE ELEVATORS PRIVATE LIMITED
04.2014 - 11.2019
- This role involves managing customer maintenance contracts in SAP, ensuring accurate invoicing, billing verification, and partner/equipment creation
- Responsibilities include quality assurance, SLA tracking, issue resolution, and analyzing agreements to improve processes
- Collaboration with cross-functional teams is key for audits, compliance, and workflow optimization
- Additionally, the role supports training initiatives, business process improvements, and prepares management reports to enhance operational efficiency
- Maintain a comprehensive SAP database of all customer maintenance contracts, ensuring accuracy and completeness
- Generate and verify invoices, ensuring all contract-related charges are processed correctly and on time
- Handle partner and equipment creation in SAP to support contract administration workflows
- Cross-check invoices to identify missed billing opportunities, ensuring 100% contract revenue realization
- Process credit and debit memos as required, resolving discrepancies and aligning with customer needs
- Conduct quality checks for new and senior processors, maintaining high accuracy and consistency in contract handling
- Track and maintain service level agreements (SLAs) for contract creation and modifications, ensuring compliance with deadlines
- Identify and resolve process inefficiencies to enhance workflow and support business growth
- Pinpointed cost-effective process improvements through simulation of potential process alterations, discovering optimal enhancements without interrupting live production efforts.
- Developed change management protocols to streamline required business process alterations through preemptive training and guidance.
Process Associate - Payment - Accounts payable
STERIA PRIVATE LIMITED
12.2011 - 03.2014
- The Payments Processing Team in Accounts Payable ensures timely and accurate vendor payments while maintaining compliance with company policies
- As a Process Associate, responsibilities include invoice validation, payment execution, bank reconciliation, and issue resolution
- The role involves coordinating with vendors and internal teams, ensuring proper documentation, and supporting audits
- Strong attention to detail, ERP knowledge, and problem-solving skills are essential for efficiency and accuracy in payment operations
- Ensuring accurate and timely processing of payments via various methods (ACH, wire transfers, credit cards, checks)
- Handling fund transfers, cash flow management, and bank reconciliations
- Familiarity with global payment networks, online payment platforms, and financial transaction protocols
- Experience with SAP and payment processing platforms
- Identifying and resolving discrepancies in transactions and account statements
- Implementing automation tools to optimize payment workflows and reduce manual efforts
- Coordinating with internal teams, banks, and third parties for smooth payment processing
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
Education
MBA - Finance & Human Resource
SCSVMV University
Kanchipuram, India05-2011
BBA - Business Administration And Management
Sri Sankara Arts And Science College
Kanchipuram, India05-2009
Skills
- User Access Management (UAM) & Governance
- Internal Controls & Risk Mitigation
- Compliance & Audit Support
- Process Optimization & Standardization
- SAP
- GRC
- Beacon
- IT Access Reviews
- Reporting & Dashboard Analysis
- Policy & Procedure Documentation
- Contract Lifecycle & Database Management
- ERP System Utilization
- Invoicing & Billing Accuracy
- Credit & Debit Memo Processing
- SLA & Compliance Management
- Process Improvement & Change Management
- Quality Assurance & Audit Support
- Reporting & Data Analysis
- Vendor & Payment Processing
- Reconciliation & Dispute Resolution
- Financial Reporting & Analysis
- Cross-Functional Coordination
- Active Directory
- ServiceNow
- Excel (Pivot Tables, VLOOKUP)
- PowerPoint
- Power BI
- Stakeholder management
- Lean methodology
Certification
Certified in Six Sigma Yellow Belt
Projects And Achievements
- Led an initiative to automate access review processes, reducing manual effort.
- Successfully implemented a new access governance framework, improving compliance.
- Responsible for preparing audit documentation and Standard Operating Procedures (SOPs) to ensure compliance and process standardization.
- Successfully transitioned Free Service Invoicing in US Contract Administration, ensuring seamless process execution.
- Led the transition of the Australian Payment Process through a virtual environment (WebEx) at Steria, enhancing remote operational efficiency.
Timeline
Process Specialist in Internal Controls & Access Management
KONE ELEVATORS PRIVATE LIMITED
12.2019 - Current
Process Analyst - Contract Administration
KONE ELEVATORS PRIVATE LIMITED
04.2014 - 11.2019
Process Associate - Payment - Accounts payable
STERIA PRIVATE LIMITED
12.2011 - 03.2014
Certified in Six Sigma Yellow Belt
MBA - Finance & Human Resource
SCSVMV University
BBA - Business Administration And Management
Sri Sankara Arts And Science College
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