Srivishnu M
Sales Support Officer
Chennai
Summary
Ambitious and diligent sales support officer with five years of experience in assisting Sales team to achieve sales targets. A quick learner and demonstrates ability to handle complex tasks and understand customer requirements. Highly motivated, reliable individual with extensive experience in business partner relationships.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Sales Support Officer
POWERICA Limited
Chennai
08.2017 - Current
- Organized promotional events and interacted with community to increase sales volume.
- Communicated progress of monthly and quarterly initiatives to internal sales team.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Developed solutions to sales challenges and maximized business opportunities.
- Processes new sales leads received through various sources of enquiry. Responding calls from customers and understanding their need for quotation.
- Arrange appointments between customer and sales team Preparing quotations, proforma invoice and payment receipt to the customers bases on the received RFQ’s.
- Tracked sales data for analysis and forecasting.
- Acknowledges customers by responding to emails and phone calls.
- Creating leads, accounts, quotation, order transmission, dispatch clearance & sales forecast in CRM cloud oracle.
- Sending timely reports to the manager using pivot table in MS excel. Maintaining customer enquiry & quotation list in G-Drive for follow-up.
Design Consultant Mechanical
AxisCades Engineering Technologies Pvt Ltd
Chennai
05.2015 - 05.2016
- Prepared accurate 2D drawing for Construction, Mining & Heavy engineering.
- Prioritized and delegated tasks to meet competing deadlines.
- Tested newly designed components, closely monitoring functionality and adherence to operating specifications.
- Reviewed designs and counseled clients on courses of action to remedy issues sticking to timelines.
- Interpreted technical drawings and computer-generated reports for new product development.
- Developed internal processes and plans for drawing verification, product development.
- Examined existing documents to best update and maintain project records.
- Effectively developed models, assemblies and drawings using Creo 2.0
- Drafted assemblies, models, and other technical drawings.
Trainee Engineer
WABCO INDIA LIMITED
Chennai
01.2013 - 08.2013
- Tested standard products and wrote reports to document results.
- Worked closely with engineers and assisted with testing of Actuator products, final assembly line.
- Interpreted technical drawings.
Education
Diploma - Mechanical Engineering Technology
Sriram Polytechnic College
Chennai 06.2009 - 06.2012
Skills
Oracle CRM
Salesforce CRM
SAP ERP MM
AutoCAD
Creo 20
Certification
SAP MM
Declaration
I hereby declare that all the information’s mentioned above are true to the best of my knowledge and belief.
Timeline
Sales Support Officer
POWERICA Limited
08.2017 - Current
SAP MM
11-2016
Design Consultant Mechanical
AxisCades Engineering Technologies Pvt Ltd
05.2015 - 05.2016
CREO 2.0
12-2013
Trainee Engineer
WABCO INDIA LIMITED
01.2013 - 08.2013
AutoCAD
02-2012
Diploma - Mechanical Engineering Technology
Sriram Polytechnic College
06.2009 - 06.2012