Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sriya Mohanty

Sriya Mohanty

Bengaluru

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cloud Administrator

Accenture
Bengaluru
08.2020 - Current
  • Consulted Client to determine areas in need of improvement.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Identified opportunities for improving operational processes related to managing a multi-cloud environment.
  • Automated processes where possible to improve efficiency and reliability of system operations.
  • Maintained documentation related to all aspects of the company's cloud infrastructure.
  • Conducted tests on various components of the cloud architecture prior to deployment.
  • Provided technical support for troubleshooting issues with operating systems or applications running on cloud platforms.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

Bachelor of Technology - Electronics And Telecommunication

KIIT University
Bhubaneswar, Odisha
05-2020

Summer Internship - Telecommunications

Regional Telecom Training Centre
Bhubaneswar, Odisha
05-2018

High School Diploma -

Kiit Polytechnic
Bhubaneswar, Odisha
05-2017

Skills

  • Technical Troubleshooting
  • User Support
  • Microsoft Word
  • Analytical and Critical Thinking
  • MS 700, MS 900, AZ 900 Certified
  • Video Editor

Certification

  • MS 700, MS 900, AZ 900

Languages

PolytechnicKiitOdia
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Bengali
Beginner (A1)
A1

Timeline

Cloud Administrator

Accenture
08.2020 - Current

Bachelor of Technology - Electronics And Telecommunication

KIIT University

Summer Internship - Telecommunications

Regional Telecom Training Centre

High School Diploma -

Kiit Polytechnic

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Sriya Mohanty