Sromy Jean Noel
Lafayette
Summary
Professional with experience in maintaining a collaborative work environment and ensuring compliance with safety regulations. Demonstrated ability to perform maintenance tasks on machinery, including cleaning, lubrication, and adjustments based on production requirements. Proven skills in troubleshooting equipment malfunctions and adhering to quality control procedures, contributing to operational efficiency. Strong background in team building, employee training, project management, and conflict resolution enhances capability to support organizational goals.
Overview
13
13
years of professional experience
Work History
Team Leader
Subaru of Indiana Automotive Inc.
Lafayette
02.2020 - 05.2025
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Collaborated with other departments to ensure alignment of goals across teams.
Machine Operator
Frito Lay
Frankfort
10.2016 - 09.2020
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Adjusted machine settings according to production requirements.
- Observe machine operations to detect any problems or defects in the finished product.
- Troubleshoot malfunctions in equipment or processes.
- Comply with company policies regarding quality control procedures.
Customer Service Associate
Walmart
West Palm Beach
06.2012 - 10.2015
- Followed-up with customers after purchase to ensure satisfaction.
- Answered phone calls from customers promptly
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Kept work area neat, clean, and well-stocked at all times.
- Handled cash register operations accurately during peak times.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Educated customers on special pricing opportunities and company offerings.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Some College (No Degree) - Physical Therapy
Keiser University
West Palm Beach, FLSkills
- Team building
- Employee training
- Project management
- Conflict resolution
Timeline
Team Leader
Subaru of Indiana Automotive Inc.
02.2020 - 05.2025
Machine Operator
Frito Lay
10.2016 - 09.2020
Customer Service Associate
Walmart
06.2012 - 10.2015
Some College (No Degree) - Physical Therapy
Keiser University