Dynamic leader with extensive experience managing teams of up to 60 employees. Expertise in project management and performance evaluation, driving strategies that enhance customer service and operational efficiency. Proven ability to motivate teams and align efforts with organizational objectives, resulting in continuous improvement and performance growth.
Overview
2
2
years of professional experience
Work History
Supervisor & CASHIER
AR NAKSHTRA FASHION MALL
RAJURA,MH
08.2024 - Current
Supervised daily operations for team of 60 employees, enhancing productivity and efficiency.
Resolved customer complaints promptly, ensuring high levels of satisfaction.
Maintained accurate records of employee performance, attendance, and disciplinary actions.
Developed strategies to elevate customer service standards across organization.
Prepared and presented comprehensive reports on team performance to senior management.
Fostered positive relationships with staff and management to promote collaboration.
Identified improvement areas, guiding decision-makers in implementing necessary changes.
Line Supervisor
APTIV COMPONENTS PRIVATE LIMITED
PUNE
10.2023 - 07.2024
Supervised daily line operations to optimize workflow and productivity.
Trained new team members on safety protocols and standard operating procedures.
Coordinated material handling and inventory management to enhance production line efficiency.
Monitored equipment performance and communicated maintenance needs to management.
Assisted in quality control checks to uphold product standards and specifications.
Implemented best practices for workplace safety and ensured regulatory compliance.
Organized workflows to consistently achieve daily production goals.
Facilitated daily meetings with staff to review progress toward objectives.