Summary
Overview
Work History
Education
Skills
Projects
Accomplishments
Timeline
Generic

SRUSHTI PADANAD

Summary

Senior Software Engineer with 4+ years of experience building scalable enterprise solutions at Freshworks Inc. Expert in Java, microservices architecture, and AWS cloud infrastructure. Proven track record of leading cross-functional initiatives, architecting systems that support Slack Enterprise Grid, and driving performance optimizations resulting in 10x efficiency gains. Strong focus on mentoring engineers, improving development processes, and delivering robust, customer-impacting solutions.

Overview

5
5
years of professional experience

Work History

SDE-2

Freshworks Inc
03.2024 - Current
  • Technical Lead for enterprise Slack integration, architecting solutions that support Slack Enterprise Grid.
  • Designed and implemented a platform for custom app deployment, reducing onboarding time from days to hours for enterprise customers.
  • Mentor junior engineers and establish coding standards and best practices across the integration team.
  • Drive technical decisions on system architecture, technology stack selection, and scalability planning.
  • Architected a unified connector framework supporting SharePoint, Google Drive, Confluence, and Jobvite, handling 10M+ API calls monthly.
  • Led the development of internal SDKs that reduced development time by 40% for new integration projects.
  • Implemented monitoring and alerting systems that decreased incident response time by 60%.

SDE-1

Freshworks Inc
07.2021 - 03.2024
  • Engineered core microservices integrating MS Teams, Slack, and other collaboration tools with Freshworks products.
  • Optimized data synchronization processes through multithreading, achieving 10x performance improvement.
  • Identified and resolved systemic bottlenecks, improving overall platform stability and reducing error rates by 25%..

Intern

Freshworks Inc
03.2021 - 06.2021
  • Developed comprehensive test suites covering 90%+ of codebase, significantly improving code quality and reducing production bugs.

Education

B.Tech - Electronics & Communication Engineering

Gogte Institute of Technology
01.2021

Skills

Languages: Java, Python, C/C
Cloud & DevOps: AWS, Kubernetes, CI/CD
Databases: MySQL, DynamoDB, Redis
Frameworks & Concepts: Microservices, REST APIs, System Design
Tools: Git, Jira, Confluence, Slack API, Microsoft Graph API

Projects

Chitti – FAQ Slack Bot, developed a one-stop Slack bot solution to address and resolve frequently asked queries Automated L2 support workflows for internal teams, with integration across multiple services 

BumbleBee – an AI-powered API assistant, built a Slack-integrated assistant to handle API queries using natural language, and handled multi-threaded requests for optimized engineering workflows

Accomplishments

  • Scaled integration platform from supporting 10K to 500K+ daily active users.
  • Reduced infrastructure costs by 30% through optimized resource allocation and caching strategies.
  • Recognized with Spotlight Award for exceptional technical leadership and project ownership.

Timeline

SDE-2

Freshworks Inc
03.2024 - Current

SDE-1

Freshworks Inc
07.2021 - 03.2024

Intern

Freshworks Inc
03.2021 - 06.2021

B.Tech - Electronics & Communication Engineering

Gogte Institute of Technology

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SRUSHTI PADANAD