Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Srusti R L

Srusti R L

Bengaluru

Summary

Strategic and results-oriented professional with nearly 6 years of proven success in Presales, Program management, Customer experience & success, and Brand management within technology and e-commerce sectors. Adept at driving revenue growth, designing customer-centric programs, and delivering high-impact brand strategies that boost market share and loyalty. Expert in cross-functional leadership, data-driven decision-making, and end-to-end program execution to optimize business performance and customer satisfaction. Recognized for blending technical expertise with business acumen to exceed KPIs, accelerate go-to-market outcomes, and build long-term client relationships.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Brand Manager

Amazon
Bengaluru
02.2025 - Current
  • Executed brand strategies that increased market share and enhanced category visibility on Amazon.
  • Planned and optimized multi-channel marketing campaigns, resulting in significant traffic and conversion growth.
  • Conducted competitive analysis and consumer research, identifying trends that shaped product positioning.
  • Collaborated with cross-functional teams to ensure timely delivery of product launches and promotions.
  • Managed brand budgets and vendor relationships, achieving campaigns within costs while maximizing ROI.
  • Enhanced content quality on product pages, boosting click-through and purchase rates.
  • Monitored brand KPIs, analyzed performance data, and implemented strategies for consistent growth.

Inside Product Specialist

Dell Technologies
Bengaluru
02.2023 - 02.2025
  • Delivered impactful demos of data protection and cloud recovery solutions, leading to a 30% increase in customer engagement and 25% faster decision-making.
  • Provided technical and product expertise to field sales teams, enabling a 15% increase in positioning effectiveness for Dell's data protection and cyber recovery solutions, resulting in a 20% reduction in the sales cycle.
  • Played a key role in closing over $25 million in significant deals for data backup and disaster recovery solutions, driving a 40% increase in revenue in this area.
  • Contributed to a 35% increase in the adoption of Dell's Cyber Recovery Vault solution, helping clients mitigate the impact of cyber-attacks.
  • Assisted in designing and selling multi-cloud data protection strategies, enabling clients to manage data across AWS, Azure, and other cloud platforms, resulting in a 50% improvement in data management efficiency.
  • Implemented customized data protection solutions and conducted post-sale follow-up, leading to a 15% increase in customer retention rates and a 10% boost in customer satisfaction scores.
  • Recognized as a top performer in driving sales for Dell's data protection and cyber recovery products within the India and US regions, achieving top 5% ranking among peers.
  • Earned accolades for contributing to 10 key customer wins in a year and delivering exceptional post-sale support in cloud and data protection environments, significantly enhancing customer loyalty.

Presales Engineer

Dell Technologies
Bengaluru
10.2019 - 02.2023
  • Successfully influenced the sale of high-value data infrastructure solutions (e.g., storage, compute, and networking) for enterprise clients, contributing to $5 million in revenue growth.
  • Conducted over 20 successful product demonstrations and PoCs that showcased the performance, reliability, and scalability of Dell's infrastructure solutions, directly leading to 15 deal closures.
  • Assisted organizations in optimizing their data infrastructure, resulting in a 30% reduction in operational costs and a 20% improvement in system performance.
  • Provided training and technical support to the sales team, boosting their confidence and leading to a 25% increase in successful presentations of complex infrastructure solutions to potential customers.
  • Leveraged automation tools and CRM systems to manage customer relationships and track sales opportunities, improving team productivity by 40%.
  • Recognized for collaboration and teamwork with sales and technical teams, ensuring a smooth presales process, which contributed to a 15% increase in deal closures.
  • Awarded for designing innovative, scalable data infrastructure solutions that helped customers optimize their systems, showcasing creativity and problem-solving abilities in addressing 5 complex technical challenges.

Education

Master of Business Administration - Human Resource & Marketing

New Horizon College of Engineering
Bengaluru
01.2022

Bachelor of Engineering - Electronics & Communication Engineering

Maharaja Institute of Technology Mysore
01.2019

Skills

  • Project Management
  • System Integration
  • Cloud Computing
  • Data Infrastructure
  • Cybersecurity Awareness
  • Communication
  • Presentation Skills
  • Interpersonal Skills
  • Problem Solving
  • Negotiation
  • Business Acumen
  • Market Analysis
  • Time Management
  • Team Collaboration
  • Customer Relationship Management
  • Brand strategy
  • Cross-functional collaboration

Certification

  • Specialist - Cloud Infrastructure
  • Specialist - Cyber Recovery
  • Associate - Information Storage and Management
  • Associate - Networking
  • Associate - Data Protection Management

Timeline

Assistant Brand Manager

Amazon
02.2025 - Current

Inside Product Specialist

Dell Technologies
02.2023 - 02.2025

Presales Engineer

Dell Technologies
10.2019 - 02.2023

Master of Business Administration - Human Resource & Marketing

New Horizon College of Engineering

Bachelor of Engineering - Electronics & Communication Engineering

Maharaja Institute of Technology Mysore

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Srusti R L