Customer Support Agent with 2+ years of experience in high-volume contact centers, specializing in customer satisfaction, complaint resolution, and multi-channel support. Adept at managing inquiries, utilizing CRM and support ticket tools, and collaborating across teams. Recognized for outstanding communication, conflict management, and timely query resolution.
Transitioning from customer-centric role in fast-paced environment, seeking to leverage skills in problem resolution and client interaction. Strong foundation in understanding user needs and delivering tailored solutions. Committed to bringing excellent communication and analytical skills to new career path.
DATA SCIENTIST
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