To leverage my technical skills and deliver professional services to customers, I aim to apply and refine my knowledge within a challenging and motivating work environment.
Title: Nissan North America VCAT (NNAVCAT)
Client: Nissan North America
Environment: Pega PRPC 8.4, 8.5
Nissan is using the Pega Digital Process Automation & Case Management as part of its vision to guide technicians in diagnosing and repairing customer vehicle issues correctly the first time.
Discover how customer symptoms, technician’s findings, diagnostic trouble codes, technical service bulletins and manufacturer knowledge have been combined in an automated, technician-friendly platform to quickly approve the best repair actions at Nissan dealerships.