Sruthi Yedla

Client: J&J and Kenvue.

• Material master creation or extension using the Winshuttle application for the materials from the manufacturing plant to supply chain entities at the planner's or stakeholder's request.
• Initiate process and procedure changes to improve and sustain data quality at improved levels.
• Proficient in Master Data's visualization. Material Master, Vendor Master, source list, and purchases info record.
• Project preparation, realization, final preparation, and finally go live, and providing support.
• Good team management and problem-solving skills. Ability to handle pressure to deliver work on time. Always willing to learn and acquire new skills and abilities to provide better solutions for new business requirements.
• Involved in testing some of the business scenarios in SAP as part of the migration project, and conducting business simulation testing in the quality environment.
• Experience in working with clients, which includes the end-to-end process for creating PIR, source list, and BOM. Identifies areas of specific master data weakness, and suggests methods of improvement.
• Product Attribute Report generation, Root Code Program execution, and downloading the validation files from SAP. Ensure all transactions processed are in a timely manner, as per SLA requirements for TAT and accuracy.
• Maintaining accurate data received from PDMs and reporting it after the changes made in SAP. Reaching out to plant delivery managers for the missing or correct mandatory field value as per business rules.
• Primary interface for requesting the creation or update of material master (MM) related information (MM Request): performing manual changes for the specific field value in a specific table as per the planner’s request.
• Experience in working with clients, which includes the end-to-end process for creating PIR, source list, and BOM.
• Performing manual changes for the specific field value in the specific table, as per the Planner’s request.
• Primary interface for requesting the creation or update of material master (MM) related information (MM Request): reaching out to plant delivery managers for missing or correct mandatory field values as per business rules.
• Maintaining accurate data received from PDMs, and reporting it after the changes made in SAP. Ensure all transactions processed are in a timely manner, as per SLA requirements for TAT and accuracy.
• Product Attribute Report generation, Root Code Program execution, and downloading the validation files from SAP. Coordinate with vendors and understand their requirements. Involved in testing some of the business scenarios in SAP as part of the migration project, business simulation testing in the quality environment.

Client AGW:

• AGW is a portal where we find customer-related data, such as customer name, address, invoice details, payments, and how many connections the customer has, such as electric, gas, or water.
• Creating functional modules.
• Testing in ALM for the developed codes, and debugging the same.
• Creating test data and testing on the AGW portal.
• As a part of my team, my role is to test the portal in terms of payment, allocating new meters, and changing the address and billing.
• I will work on CRM to capture the customer data, BP numbers.
• We update billing errors and refunds using ISU modules in SAP.
• I created an Interaction Record to run the process smoothly, as before.
• I will allocate work to my team members on a daily basis, as per their work standards.
• I will guide new joiners and review their work as per quality aspects.

Client: OGE

• OGE is a portal where we find customer-related data, such as customer name, address, invoice details, payments, and the number of services the customer has, such as electric, LED, meter, etc.
• OGE is a portal where we find customer-related data, such as customer name, address, invoice details, payments, and the number of services the customer has, including electric, LED, meter, etc.
• Creating functional modules.
• Testing in ALM for the developed codes, and debugging the same.
• Creating test data as per the requirements, and testing the same in C4C.
• As a part of my team, my role is to test the OGE portal in terms of Move in, Move out, correspondence, etc.
• I will work on C4C to capture the customer data, BP numbers.
• I will allocate work to my team members on a daily basis, as per their work standards.
• I will guide new joiners and review their work as per quality aspects.
• OGE is a portal where we find customer-related data, such as customer name, address, invoice details, payments, and how many services the customer has, such as electric, LED, meter, etc.

• Company Overview: Southern is one of the largest water services companies, we act as customer service support, in dealing with Customer water billing, Regarding payment issues & Customer Services
• As a part of my team, my role is resolve 100 Customer requests in terms payment issues, allocating new meters & Changing the address
• I will work on CRM to capture the customer data BP numbers
• We update billing errors & Refunds using ISU modules in SAP
• I created Interaction Record to run the process smooth as before
• I will allocate work to my team members on daily basis as per their work standards
• I will guide New joiners & review their work as per quality aspects
• Southern is one of the largest water services companies, we act as customer service support, in dealing with Customer water billing, Regarding payment issues & Customer Services

• Company Overview: This project deals with Resolving Seller issues in the Portal of Flipkart
• As a part of my team, my role is resolve Seller issues
• Identifying ford buyers if any
• Assigning finance/Technical related issues to the respective team
• Following with respective teams to resolve issues as per TAT
• This project deals with Resolving Seller issues in the Portal of Flipkart

• Company Overview: This Project Deals with Fixed Lines Broadband New Connections & Resolving Issues
• As a part of the team, my role is to support Fixed Lines Broadband customers
• Reconfigure the Customer Solutions & Trouble shoot the issues of broadband
• I handle the new service request for the New / Existing Customers
• This Project Deals with Fixed Lines Broadband New Connections & Resolving Issues