Sruthy Ramanan
HR and ADMIN MANAGER
Ahmedabad
Summary
Dynamic and resourceful HR professional with over 7.5 years of experience across healthcare startups, HORECA, and BPO/service sectors. Proven expertise in setting up HR departments from scratch, managing multi-location operations, and aligning HR strategy with evolving business needs. Skilled in full-cycle recruitment, employee engagement, grievance resolution, compliance, and performance management. Strong track record of building HR frameworks in fast-paced, unstructured environments. Adept at handling both white- and blue-collar workforce with empathy, agility, and process discipline. Passionate about creating people-first cultures and driving operational excellence through structured HR practices.
Overview
7
7
years of professional experience
2
2
Certifications
3
3
Languages
Work History
HR & Admin Manager
GrowQ Pvt. Ltd. & Kwik Teams Support Services
02.2022 - Current
- Spearhead end-to-end HR operations across two business units (BPO and service sectors) under unified leadership.
- Lead full-cycle recruitment including manpower planning, JD preparation, sourcing, interviewing, and onboarding.
- Develop, implement, and continuously improve HR policies, employee handbooks, and SOPs tailored to business needs.
- Handle employee lifecycle management: onboarding, confirmation, transfers, documentation, and exit formalities.
- Conduct and coordinate performance management cycles including goal setting, appraisal formats, and manager alignment.
- Drive employee engagement initiatives such as rewards programs, feedback mechanisms, and team-building activities.
- Ensure HR compliance by maintaining accurate HRIS records, managing audits, and adhering to labor law standards.
- Coordinate payroll inputs and liaise with finance/vendor teams to ensure timely and error-free salary processing.
- Provide grievance redressal support and foster a transparent, respectful, and inclusive work environment.
- Collaborate with leadership on HR strategy, workforce planning, and organizational development initiatives.
- Prepare and review HR MIS reports, analyze trends, and support data-driven HR decision-making.
- Train and guide new HR team members or cross-functional staff on internal HR processes and best practices.
- Adapt HR practices to suit changing business needs, demonstrating agility across diverse work cultures and employee expectations.
- Increased new hire retention and reduced onboarding TAT by 30%.
HR Executive
Food Solution India Ltd.
03.2019 - 02.2022
- Independently managed HR operations across the HORECA division during the COVID-19 crisis, ensuring business continuity and workforce alignment under volatile conditions.
- Led the recruitment of blue-collar and white-collar staff including kitchen, service, and field marketing teams across multiple regions.
- Coordinated and executed end-to-end onboarding, documentation, and induction processes for frontline and back-office employees.
- Developed and implemented emergency HR protocols including health declarations, shift-based duty structures, and quarantine policies.
- Addressed employee concerns through structured grievance redressal mechanisms, with a focus on labor welfare and compliance.
- Drafted and enforced attendance, leave, and operational policies to align with government advisories and internal safety norms.
- Maintained real-time coordination with factory supervisors, field officers, and payroll vendors to manage dynamic workforce challenges.
- Ensured compliance with labor law standards and maintained statutory registers and documentation even under restricted operations.
- Continued part-time HR support post-maternity to provide transition stability and ensure zero disruption in core HR functions.
- Played a key role in sustaining morale, retaining critical staff, and driving policy awareness during peak uncertainty.
HR Incharge
MediHome Family Clinic Pvt. Ltd.
01.2018 - 02.2019
- Established the HR department from the ground up as the first and sole HR professional in the organization.
- Designed and implemented key HR frameworks including SOPs, employee handbooks, onboarding and exit protocols, and documentation standards.
- Developed recruitment processes, created candidate evaluation formats, and independently managed sourcing and hiring for medical and administrative staff.
- Regularly traveled to remote district clinics to conduct audits, onboard new employees, verify documentation, and ensure policy compliance.
- Collaborated closely with top management to plan staffing needs, budget workforce expansion, and standardize HR practices across multiple locations.
- Introduced structured HR documentation systems that aligned with healthcare compliance norms and multi-location coordination.
- Built scalable HR processes that allowed the organization to grow from a startup stage into a structured service provider.
- Acted as a strategic enabler for operational teams by streamlining recruitment, reducing hiring delays, and improving field staff retention.
Education
MBA - HR & Marketing
Holy Grace of Management
Thrissur, India 04.2001 -
PGDM - HR
Annamalai University
Chennai 04.2001 -
BBA - undefined
Calicut University
Skills
- HR Strategy & Operations
- Talent Acquisition & Workforce Planning
- Onboarding & Exit Management
- Employee Engagement & Culture Building
- Performance Management Systems (PMS)
- Policy Development & Implementation
- Statutory Compliance & Labor Laws
- Grievance Handling & Conflict Resolution
- Payroll Coordination & Vendor Management
- HRIS & Documentation Management
- HR Audits & Internal Controls
- Training & Development (L&D Coordination)
- Multi-location HR Operations
- MIS Reporting & HR Analytics
- Change Management & Crisis HR Handling
- Stakeholder Communication & Leadership Support
- Process Setup for Startup Environments
- Blue- and White-Collar Workforce Handling
Certifications And Tools
- Internal Auditor – ISO 9001:2015 & ISO 27001:2013
- Cambridge ESOL Certified – Entry Level 3
- Tools: MS Office Suite, HRIS, Manatal, Naukri, LinkedIn Corporate, Indeed
Personal Information
- Location: Ahmedabad, Gujarat
- Phone: +91 8137037310
- Email: sruthiramanan1911@gmail.com
- Notice Period: 45 days (Negotiable)
- Total Experience: 7.5+ Years
- Open to: On-site (Ahmedabad), Hybrid, or Remote roles
Certification
Internal Auditor – ISO 9001:2015 & ISO 27001:2013
Timeline
Internal Auditor – ISO 9001:2015 & ISO 27001:2013
04-2023
HR & Admin Manager
GrowQ Pvt. Ltd. & Kwik Teams Support Services
02.2022 - Current
HR Executive
Food Solution India Ltd.
03.2019 - 02.2022
HR Incharge
MediHome Family Clinic Pvt. Ltd.
01.2018 - 02.2019
Cambridge ESOL – Entry Level 3 (English Language Proficiency)
07-2017
MBA - HR & Marketing
Holy Grace of Management
04.2001 -
PGDM - HR
Annamalai University
04.2001 -
BBA - undefined
Calicut University
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