S.S.Babu GM
Kochi
Summary
Adept at spearheading operations in healthcare settings, I led a team of 350 engineers at Cyrix Healthcare Pvt, enhancing biomedical equipment maintenance. With expertise in team management and a knack for relationship building, my tenure at Amrita Institute of Medical Sciences saw significant operational advancements, maintaining over 85% in-patient capacity with top-tier equipment. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
30
30
years of professional experience
1
1
Certification
Work History
General Manager Private Hospitals Biomedical Equipments Maintenance
Cyrix Healthcare Pvt
Kochi
11.2023 - Current
- Business and Team Operations of 350 engineers
- Implemented campaigns and promotions to help with developing goods and services.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored progress by establishing plans, budgets and measuring results.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed service and sales strategies to improve retention and revenue.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted regular meetings with senior management team to review progress against established objectives.
Head of Biomedical Engineering department
Amrita Institute of Medical Sciences
02.2019 - 10.2023
- Company Overview: one of the largest medical college consisting of 1200 bedded 85% to 90% in-patients in Kerala and 2,000-bed super-specialty hospital and medical college in Faridabad with latest equipments and accreditation of NABH, NABL
- Complete Operations, Maintenance of Bio-Medical Engineering Department
- One of the largest medical college consisting of 1200 bedded 85% to 90% in-patients in Kerala and 2,000-bed super-specialty hospital and medical college in Faridabad with latest equipments and accreditation of NABH, NABL
Head Operations Andhra Pradesh Project
Telematic and Biomedical services Pvt. Ltd. ALTHEA International Group
Andhra Pradesh
10.2017 - 02.2019
- Leading a team of 140 Members (Biomedical Service Engineers 125 members) service and maintenance of 54018 Equipment, 13 Districts, 12 Government Hospitals, 12 Medical Colleges, 10 super specialty hospitals, Area hospitals and primary Health centers throughout Andhra Pradesh State
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
HOD Maintenances and Bio-Medical Engineering Departments
Seven Hills Hospital Mumbai
Mumbai
06.2012 - 10.2017
- Company Overview: one of the Asia’s largest multispecialty hospital consisting of 1500 bedded, 36 OTs, 300 ICU beds with latest equipments and accreditation of JCI, NABH, NABL
- One of the Asia’s largest multispecialty hospital consisting of 1500 bedded, 36 OTs, 300 ICU beds with latest equipments and accreditation of JCI, NABH, NABL
- Participated in interdisciplinary team meetings to discuss best practices for treating clients.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated equipment and machinery according to safety guidelines.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Senior Biomedical Engineer
The Mission Hospital, Durgapur, West Bengal
Durgapur Howrah
11.2011 - 05.2012
- Initiated corrective actions and seamlessly and quickly resolved anomalies.
- Created detailed reports summarizing test results and identified areas for improvement.
- Suggested ways to improve manufacturing processes while meeting or exceeding environmental regulations.
- Maintained a thorough knowledge of current trends in the field of biomedical engineering.
- Documented protocols and policies regarding operation, maintenance and repair of medical equipment.
- Maintained database containing experimental designs, parameters and data obtained from tests experiments.
- Provided technical support to biomedical engineering staff, physicians, and other healthcare personnel.
- Provided technical guidance when needed regarding installation or operation of medical equipment.
- Evaluated biomedical equipment to assess safety, efficiency and effectiveness.
- Assisted with training sessions for physicians, nurses, technicians, engineers. on the use of medical equipment.
- Performed troubleshooting procedures on medical equipment systems as needed.
In-Charge Biomedical Engineer
Seven Hills Hospital Pvt. Ltd, Visakhapatnam, AP
Visakhapatnam
08.2000 - 11.2011
- Inspected equipment used for both manufacturing processes and in lab and sent out non-functioning devices for repair.
- Reviewed and tested biomedical equipment for accuracy, reliability, and compatibility with other components.
- Initiated corrective actions and seamlessly and quickly resolved anomalies.
- Provided technical support to healthcare professionals regarding the use of medical devices.
- Evaluated biomedical equipment to assess safety, efficiency and effectiveness.
- Executed product development and implemented new hardware.
- Compiled, monitored and recorded biomedical, environmental and other crew-related data.
- Suggested ways to improve manufacturing processes while meeting or exceeding environmental regulations.
- Documented protocols and policies regarding operation, maintenance and repair of medical equipment.
- Assisted in the installation of medical equipment at client sites.
- Performed maintenance and repairs on various types of medical equipment.
- Facilitated training sessions for personnel who would be operating medical instruments.
- Coordinated with vendors to obtain necessary parts for repair work.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
Sales & Service Engineer
P.S Medical Systems, Chennai
Chennai
11.1994 - 06.1996
- Conducted technical presentations and product demonstrations to potential clients to showcase product benefits.
- Utilized CRM software to track leads, customer interactions, and sales progress.
- Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
- Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
- Documented account activities and generated sales reports.
- Conducted site visits to assess customer needs and recommend appropriate solutions.
- Developed technical content for marketing materials, such as brochures and website content.
- Managed relationships with third-party vendors providing services or products related to sales and service operations.
- Developed strategies for increasing sales and service revenue.
- Recommended changes or modifications to enhance customer experience.
- Performed system troubleshooting, repairs, and maintenance on a variety of equipment models.
- Negotiated tender and contract terms to meet both client and company needs.
- Provided technical support and guidance to clients post-sale to ensure product integration and satisfaction.
- Trained sales teams on product features, benefits, and competitive advantages to enhance sales effectiveness.
- Participated in industry conferences and trade shows as a representative of the company.
Education
Bachelors of Technology - Electronic & Communication
Diploma - Electronic & Communication
Matriculation -
Skills
- team management
- Goal setting
- Employee scheduling
- Staff motivation
- Relationship building
- Purchasing
- Supervision and training
Accomplishments
- Lead Auditors (ISO 13485:2016)
- Actively worked on document management of all the equipments of hospital which comes under Biomedical Engineering during the audit of JCI, NABL, NABH
- Hands on service training on Ventilators 7200, 760, 840, conduct by Tyco Healthcare India Pvt. Ltd. Chennai
- Component Level Repairing and Maintenance of medical equipments.
- Computer skills: Window XP (MS-Excel, MS-Word, MS-Power Point) Internet and other basics etc.
- Handling training given to team members
- Took Application Training of various medical equipments
- Bachelors of Technology- Electronic & Communication (B.Tech)
- Diploma in Electronic & Communication
- Matriculation
Languages
- English
- Hindi
- Telugu
Personal Information
- Date of Birth: 01/07/75
- Marital Status: Married
Languages
Telugu
First Language
Hindi
Intermediate (B1)
B1
English
Proficient (C2)
C2
Malayalam
Beginner
A1
Tamil
Beginner
A1
Certification
- ISO 9001:2015 Internal Auditor Training for Quality Management Syatems
Affiliations
- Internal Badminton championship singles 2022 (club)
References
References available upon request.
Timeline
General Manager Private Hospitals Biomedical Equipments Maintenance
Cyrix Healthcare Pvt
11.2023 - Current
Head of Biomedical Engineering department
Amrita Institute of Medical Sciences
02.2019 - 10.2023
Head Operations Andhra Pradesh Project
Telematic and Biomedical services Pvt. Ltd. ALTHEA International Group
10.2017 - 02.2019
HOD Maintenances and Bio-Medical Engineering Departments
Seven Hills Hospital Mumbai
06.2012 - 10.2017
Senior Biomedical Engineer
The Mission Hospital, Durgapur, West Bengal
11.2011 - 05.2012
In-Charge Biomedical Engineer
Seven Hills Hospital Pvt. Ltd, Visakhapatnam, AP
08.2000 - 11.2011
Sales & Service Engineer
P.S Medical Systems, Chennai
11.1994 - 06.1996
Bachelors of Technology - Electronic & Communication
Diploma - Electronic & Communication
Matriculation -
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