Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Shiv Shakti Das
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Shiv Shakti Das

Gurgaon

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Business Development ManagerSales Operations SpecialistE-Commerce Operations ManagerCategory Operations ManagerCommercial Operations Manager

Work Type

Full Time

Location Preference

On-Site
Location: Gurgaon , IndiaBengaluru, KA
Open to relocation: Yes

Important To Me

Career advancementCompany CultureWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leaveStock Options / Equity / Profit Sharing

Summary

Strategic E-commerce & Business Development Professional with 5+ years of experience driving marketplace growth. Currently Associate (L3) at Amazon, onboarding 500+ high-potential artisans under Amazon programs. Expert in end-to-end seller launch: Seller Central setup, cataloging, Amazon SEO, image compliance, inventory planing, Brand Store & Sponsored Ads management. Strong track record in B2B/B2C sales, stakeholder management, CRM and data-driven growth using Advanced Excel & Power BI.

Overview

2
2
Languages
1
1
Certification
5
5
years of professional experience

Work History

Associate (L3)

Amazon
Gurgaon
07.2025 - Current
  • Successfully achieved over 120% of sales targets during major Amazon events via strategic FBA implementation.
  • Directed management efforts for 150+ seller accounts, focusing on growth and communication effectiveness.
  • Executed targeted lead generation plans, resulting in a 20% increase in qualified leads.
  • Implemented comprehensive strategies supporting seller development from onboarding to ongoing interactions.
  • Enhanced vendor partnerships, leading to improved account success rates through collaborative efforts.
  • Coordinated with marketing teams on promotional campaigns, increasing brand visibility to Amazon customers.
  • Facilitated sales of premium ticket packages to partners.
  • Conducted training sessions for team members about catalog maintenance best practices and data integrity.
  • Performed inventory analysis to identify trends and optimize stock levels effectively.

Senior Inside Sales Manager

Intellipaat Software Solutions
Bengaluru
07.2023 - 05.2025
  • Drove cross-selling, upselling, and account expansion initiatives, resulting in increased revenue.
  • Oversaw pipeline proposals, negotiations, and account closures, ensuring strong ongoing customer relationships.
  • Cultivated relationships with key customers, enhancing loyalty and encouraging repeat business.
  • Collaborated with senior stakeholders, including CXOs, CTOs, CHROs, and L&D heads, to align strategic initiatives.
  • Analyzed market trends to uncover new business opportunities aligned with customer needs.
  • Ranked among top individual revenue contributors in FY2022 and FY2023 due to consistent performance.
  • Developed training programs for new sales representatives to improve product knowledge.
  • Selected by senior management to lead the sales team and nominated by the reporting manager to head team training initiatives.
  • Tools used :- MS Excel, MS Word, BI , CRM Zoho.

Senior Learning Consultant

Great Learning
Gurgaon
09.2022 - 01.2023
  • Directed consultative sales focused on professional education.
  • Conducted virtual meetings and calls for lead qualification, successfully converting prospects. Recorded daily MIS reports to support customer discovery efforts.
  • Oversaw sales pipeline management and performed follow-ups, recognized as a rising star for outstanding achievements in sales.

Business Development Executive

Unacademy
Bengaluru
01.2022 - 08.2022
  • Facilitated lead generation through effective outbound prospecting efforts. Executed lead qualification processes to enhance sales workflows and streamline payment gateways.
  • Analyzed daily performance metrics to assess sales funnel activities and drive goal achievement.

Sales Intern

Byjus
Bengaluru
04.2021 - 10.2021
  • Expanded customer outreach through targeted cold-calling strategies, enhancing lead qualification in presales.
  • Conducted virtual meetings for product demonstrations, engaging potential clients.
  • Completed business development trainee program, acquiring essential skills for sales support.

Education

Bachelors of Engineering - Industrial And Prodcution

Jabalpur Engineering College
Jabalpur, M.P.
12-2018

Skills

  • Business & Sales Operations
  • B2B / B2C
  • Retail & Wholesale
  • Commercial Operations
  • Category Operations
  • KPI & Performance Management
  • B2B/B2C Sales
  • Distributor & Channel Management
  • Retail & Wholesale
  • E-commerce & Marketplace Operations
  • Lead Generation & Pipeline Management
  • Seller/Partner Onboarding & Relationship Management
  • Consultative Selling & Upselling
  • Stakeholder Management
  • Marketplace Operations
  • Partner Enablement
  • Assortment & Selection
  • Business Analytics
  • Advanced Excel
  • Power BI
  • CRM: Salesforce, Zoho, LeadSquared
  • Process Improvement
  • Cross-functional Collaboration
  • Operational Readiness
  • Project Management

Languages

English
Advanced (C1)
C1
German
Beginner (A1)
A1

Certification

  • SaaS Sales & Purchase Negotiation: Commercial Fundamentals
  • Project Management Foundation : Procurement
  • B2B Outbound Lead Generation
  • Excel Statistics Essential Training
  • Salesforce Essential Training

Timeline

Associate (L3)

Amazon
07.2025 - Current

Senior Inside Sales Manager

Intellipaat Software Solutions
07.2023 - 05.2025

Senior Learning Consultant

Great Learning
09.2022 - 01.2023

Business Development Executive

Unacademy
01.2022 - 08.2022

Sales Intern

Byjus
04.2021 - 10.2021

Bachelors of Engineering - Industrial And Prodcution

Jabalpur Engineering College

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Shiv Shakti Das