S Sheik Mehaboob John
Senior Associate Business Analyst
Chennai
Summary
Highly analytical and solutions-oriented professional with 13+ years of rich experience in analyzing business operations and implementing new processes, programs, and initiatives to stimulate improved operations and service levels. Expert in user interaction, requirements gathering & elicitation, requirements development, creating user stories, creating a product roadmap, process modeling and process/ product development. Exploring challenging leadership assignment to leverage multifaceted competences and deliver outstanding results aligned to organizational goals and objectives thus, driving the organization to next level of excellence. Seasoned Business Analyst offering 13 years of Banking & Financial industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
Work History
Senior Associate, business Analyst
BNY Mellon International Operations Pvt. Ltd.
Chennai
01.2023 - Current
- Support the multi-year strategic vision and roadmap of the Enterprise customer relationship management
- Drive improvements in Client experience, Operational Efficiency, Standardization, Digitization, and Commercialization of ECRM team
- Develop and refine comprehensive and detailed business requirements/user stories
- Focus on the development of global, regional, and local systems and business and client solutions
- Manage Operational Readiness activities for all programs in your remit
- Oversee end-user testing and training, release communications, and post-migration support
- Monitor, update, and communicate project action items, timelines, milestones, and risks
- Ensure effective communication with all relevant stakeholders
Senior Business System Analyst
FIS Global Business Solutions Pvt. Ltd.
Chennai
12.2018 - 12.2022
- Ensure the maintenance and prioritization of the product backlog
- Actively participate in iteration ceremonies, fostering a culture of continuous improvement
- Facilitate Agile practices within the team to enhance iterative development processes
- Develop and clearly communicate the product goal to the entire team and stakeholders
- Ensure a shared understanding of the product vision and objectives among all team members
- Collaborate with enterprise architects and teams to understand and prioritize enablers crucial to product development
- Align team objectives with broader strategic vision and business outcomes
- Develop and communicate business strategy, product design, Provide guidance and support to development teams, addressing questions and removing impediments hindering progress
- Foster a creative and collaborative environment that aligns with the strategic vision of the feature team
- Actively participate in the development of prototypes and proof of concepts to validate product concepts
- Monitor and report progress, ensuring alignment with project timelines and strategic goals
- Attend retrospectives spanning all delivery teams involved in product delivery
- Good understanding of Agile methodologies
- Experience working in Agile teams
- Collaborate hands-on with development and testing teams to define technical requirements, including frontend development, visualization, data integrations, and API dependencies
- Ensure alignment with project deliverables and participate in technical decision-making
- Ability to relate daily work to broader strategic vision
- Strong focus on business outcomes
- Excellent communication and influencing skills
- Knowledge of product development and management techniques
- Experience in changing team or department mindsets, culture, and structure
- Implement product strategy aligned with business processes and ensure seamless integration within the existing ecosystem
- Background in working with delivery teams and knowledge of effective collaboration techniques
- Ability to motivate, actively engage, and communicate with colleagues at all levels
- Manage project management activities, including PI planning, backlogs, and deadlines
- Educate team members through training sessions and provide individual support as needed
- Foster a culture of continuous learning and improvement within the team.
Senior Business Analyst
CSS Corp Pvt. Ltd.
Chennai
07.2017 - 08.2018
Business Analyst (Consultant SME)
Virtusa Polaris Consulting Service Pvt. Ltd.
Chennai
07.2016 - 06.2017
Senior Customer Service Executive
Intelenet Global Service Pvt. Ltd.
Chennai
10.2011 - 06.2016
Process Associate
TCS Eserve Pvt. Ltd.
Chennai
03.2010 - 09.2011
Education
BCA in Computers -
Madras University
Chennai 05.2006 - 06.2009
Skills
API Implementation, JSON,XML,WSDL, SWAGGER DESIGN
SQL
Microsoft dynamics
Postman
REST API
SWAGGER
Postgresql
MYSQL
PYTHON
Juypter Notebook
Numpy
Pandas
Seaborn
Matplotlib
JIRA
Confluence
Microsoft Visio
Rally
Microsoft word, Microsoft Excel, Microsoft PowerPoint
SOAP UI
Certification
BCS (Business Analysis Foundation Certification)
Excellence Sphere
- Business Analysis
- Product Development Lifecycle
- Solution Development
- Application Development
- Agile, SAFe and Scrum Methodologies
- User Experience
- Feature Development
- Release Management
- Defect Management/Enhancements
- UAT
- BRD/ FRD
- Requirement Gathering/ Analysis
- Stakeholder Management
- Operational Excellence
- Team Building & Leadership Team Building & Leadership
- User stories
- Product Roadmap
- Product backlog
- Backlog refinement
- Product vision/Objective
- Data Migration
- Data Analyst
- Agile Leadership
Leadership Strengths
- Agile Expertise: Proficient in Agile/Scrum methodologies and the Product Life Cycle, with a focus on developing, documenting, and implementing innovations that align with business goals.
- Collaborative Leadership: Skilled collaborator comfortable working across key functional business areas to deploy analytical insights around different business functions.
- Project Management: Proven competence in managing complex assignments, collaborating with stakeholders, and leading professional teams to deliver predefined goals and objectives through effective strategizing, planning, resourcing, and execution.
- Proactive Achievement-Driven Approach: I am a proactive and achievement-driven engineer with a strong work ethic, integrity, and excellent communication, influencing, business analysis, problem-solving, decision-making, planning, and implementing skills.
Domain Knowledge Skills
I have extensive domain knowledge in banking and financial services, cards payments(Credit Card, Debit card) and operations, treasury(Money Markets overnight, FX (swaps, forward, spot ), payments SWIFT MT (202, 202 cover, 103) , ISO20022(Pacs008, pacs009) retail (core banking) Retail deposits (Checking Savings, commercial deposits, business savings account, fund transfer, transaction processing, IRA accounts, scheduled fund transfer, monetary transaction), Retail Lending(secured term loan, unsecured term loan), and corporate banking.
Personal Information
- Date of Birth: 09/28/1988
- Nationality: Indian
Projects
Call center application migrated into Microsoft dynamics 365 with SAAS development Modern Banking Platform core banking UI & API implementation for REST API layer, SOAP XML to REST API mapping, REST API directly implementing from Database- ApI development project paas development China FPS (IBPS Project) with Virtusa Polaris Consulting Service Pvt. Ltd., Chennai, India Lanka FPS Project with Virtusa Polaris Consulting Service Pvt. Ltd., Chennai, India Lanka Slips (Sri Lanka Interbank Payment System) Project with Virtusa Polaris Consulting Service Pvt. Ltd., Chennai, India Signature Verification System Enhancement Project with Virtusa Polaris Consulting Service Pvt. Ltd., Chennai, India UAEFTS Application Implementation with Intelenet Global Service Pvt. Ltd., Chennai, India- Migration project FLEXCUBE and Charms New System Implementation with Intelenet Global Service Pvt. Ltd., Chennai, India- Migration Project FLEXCUBE Universal Banking System Implementation with Intelenet Global Service Pvt. Ltd., Chennai, India- Migration Project
Timeline
Senior Associate, business Analyst
BNY Mellon International Operations Pvt. Ltd.
01.2023 - Current
Senior Business System Analyst
FIS Global Business Solutions Pvt. Ltd.
12.2018 - 12.2022
Senior Business Analyst
CSS Corp Pvt. Ltd.
07.2017 - 08.2018
Business Analyst (Consultant SME)
Virtusa Polaris Consulting Service Pvt. Ltd.
07.2016 - 06.2017
Senior Customer Service Executive
Intelenet Global Service Pvt. Ltd.
10.2011 - 06.2016
Process Associate
TCS Eserve Pvt. Ltd.
03.2010 - 09.2011
BCA in Computers -
Madras University
05.2006 - 06.2009