Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Languages
Timeline
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SUSMITHA SHIVARAJ

SUSMITHA SHIVARAJ

Coimbatore

Summary

Results-oriented Senior Business Analyst with 7+ years of experience across HR, Sports, E-commerce, Education, and Audit domains. Skilled in translating complex business needs into actionable requirements and delivering solutions via Agile methodologies. Proficient in leading cross-functional teams and driving process improvements to boost operational efficiency. Experienced in data analysis and documentation with tools like Power BI, SQL, Azure DevOps, JIRA, Visio, and Figma.

Overview

6
6
years of professional experience

Work History

Senior Business Analyst

Orion Innovation
Coimbatore
05.2022 - 10.2024
  • Oversee end-to-end project management, including planning, resource allocation, client management, and change control, achieving 98% on-time delivery.
  • Continuously improve processes by integrating feedback from retrospectives, leading to a 20% increase in team productivity.
  • Translate complex business needs into technical specifications for IT teams and provide clear, actionable reports and recommendations to stakeholders.

Business Analyst / Scrum Master

Techjays
Coimbatore
08.2021 - 05.2022
  • Conduct key Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and sprint reviews, to drive project progress.
  • Mentored team members in Agile practices to foster a culture of continuous improvement and Agile maturity. Provided consultative insights and client-focused support, adapting solutions to meet business needs and address pain points.
  • Provide consultative insights and client-focused support, adapting solutions to meet business needs and address pain points.

Business Analyst

Pinnacle Seven Technologies
Coimbatore
02.2021 - 05.2021
  • Drafted functional specifications detailing project scope, objectives, and deliverables.
  • Developed process flows and user stories to document system requirements and design solutions.

Business Analyst

Nico International
Dubai
06.2018 - 12.2020
  • Develop process flows and user stories to capture system requirements and design effective solutions.
  • Build strong relationships with both business and technical stakeholders to facilitate collaboration.
  • Actively identifying and removing obstacles that hinder the team's progress and productivity, enabling the team to focus on achieving sprint goals.

Education

Bachelor of Engineering - Electrical and Electronics Engineering

SRI RAMAKRISHNA INSTITUTE OF TECHNOLOGY
01-2017

Skills

  • Agile and Waterfall Methodology
  • Mentorship and Leadership
  • Solution Evaluation and Quality Assurance
  • Stakeholder Engagement
  • Analytical skills
  • Emerging Technologies

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Career advancementCompany CultureTeam Building / Company RetreatsPersonal development programsPaid sick leaveWork from home optionPaid time offHealthcare benefitsWork-life balance

Languages

Kannada
Native language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Timeline

Senior Business Analyst

Orion Innovation
05.2022 - 10.2024

Business Analyst / Scrum Master

Techjays
08.2021 - 05.2022

Business Analyst

Pinnacle Seven Technologies
02.2021 - 05.2021

Business Analyst

Nico International
06.2018 - 12.2020

Bachelor of Engineering - Electrical and Electronics Engineering

SRI RAMAKRISHNA INSTITUTE OF TECHNOLOGY

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SUSMITHA SHIVARAJ