S Syed Yassin
Retail Store Manager
Bangalore
Summary
Experienced and results-oriented Store Manager with 6 years of managerial experience and with overall 8.5 years in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Store Manager
Puma Sports India Pvt Ltd
Bangalore
01.2017 - Current
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reported issues to higher management with great detail.
Sales Associate
Puma Sports India Pvt
Bangalore
09.2014 - 12.2016
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to team objectives in fast-paced environment.
Education
PGDM - Marketing
All India Management Association
Bangalore 08.2012 - 08.2014
B.com (CA) - Commerce
MGR University
08.2009 - 07.2012
Skills
Relationship building and management
undefinedCertification
Best Store Manager- South
Timeline
Store has Ranked No 1 in Pan India (Traning)
12-2020
Won Thailand competition by achieving cluster target
01-2019
Best Store Manager- South
08-2018
Store Manager
Puma Sports India Pvt Ltd
01.2017 - Current
Sales Associate
Puma Sports India Pvt
09.2014 - 12.2016
PGDM - Marketing
All India Management Association
08.2012 - 08.2014
B.com (CA) - Commerce
MGR University
08.2009 - 07.2012
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