Stacey Moore
Anderson
Summary
Dynamic Store Manager with proven expertise at Sturgis Cottage Inn, excelling in inventory management and customer service. Successfully enhanced team performance through effective training and leadership, while ensuring compliance with health regulations. Recognized for resolving customer issues swiftly, fostering a positive customer experience, and optimizing store operations for increased efficiency.
Overview
8
8
years of professional experience
Work History
Store Manager
Sturgis Cottage Inn
Sturgis
12.2017 - Current
- Supervised staff, providing training and support to enhance teamwork.
- Managed daily operations and ensured smooth functioning of the store.
- Coordinated customer services, addressing orders and resolving issues promptly.
- Oversaw inventory management, ensuring adequate supplies for operations.
- Maintained compliance with health and safety regulations throughout the facility.
- Developed schedules for staff, optimizing shifts to meet operational needs.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
Education
Some College (No Degree) - Associates of Arts
Glen Oaks Community College
Centreville MISkills
- Inventory management
- Cash handling
- Staff scheduling
- Customer service
- Store operations
- Marketing strategies
- Compliance management
- Problem solving
- Team building
- Effective communication
- Adaptability to change
- Time management
- Delegating work
- Employee training
- Employee terminations
- Policies and procedures
- Employee supervision and motivation
- Friendly and positive
- Store operations oversight
- Competitor monitoring
- Flexible schedule
- Systems and software expertise
- Operations
- Recruitment and hiring
- Team motivation
- Team building and leadership
References
References available upon request.
Timeline
Store Manager
Sturgis Cottage Inn
12.2017 - Current
Some College (No Degree) - Associates of Arts
Glen Oaks Community College
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