Stacy Brown
Greencastle
Summary
Dynamic professional with extensive experience in inventory management and customer service at Putnam County Hospital. Proven ability to enhance stock organization and accuracy through meticulous record keeping and cycle counting. Recognized for strong communication skills and attention to detail, ensuring operational efficiency and customer satisfaction in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Storeroom Tech
Putnam County Hospital
Greencastle
12.2022 - Current
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Assisted in cycle counts as required for maintaining accurate inventory levels.
- Sorted and labeled items according to size, type, style, color or product code.
- Maintained records of all incoming products, including quantity received and location in warehouse.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Updated computerized tracking systems with new stock information such as quantity received, unit cost and total value of shipment.
- Unloaded trucks manually or using a hand truck or dolly when necessary.
- Organized backroom storage areas by item type in order to maximize space utilization.
- Processed returns from customers ensuring that any refunds were properly credited back to their accounts.
- Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
- Maintained inventory of shipping materials and supplies.
- Organized deliveries by sorting and stocking receivables
- Identified order discrepancies and damaged items and notified supervisor.
Cashier
Tiki Hut Coffee
Rockville
10.2022 - 10.2023
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted and balanced cashier drawers.
Correctional Officer
Putnamville Correctional Facility
Greencastle
08.2021 - 09.2022
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Inspected cells and conducted random searches of common areas.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
Associate
Walmart Distribution
Greencastle
05.2020 - 08.2021
- Organized backroom areas to maintain a clean and organized work environment.
- Trained new associates on store operations, policies, and procedures.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Investigated any reported problems regarding shipping errors or damages.
- Provided assistance in loading and unloading containers from ships and trains.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Ecommerce
Krogers Grocery Store
Terre Haute
11.2019 - 05.2021
- Followed food safety guidelines when handling perishable goods such as dairy, meat, seafood.
- Processed online orders by retrieving items from storage area and packing them into bags according to grocery list.
- Verified customer orders for accuracy before bagging groceries for pickup.
- Utilized scanning equipment to accurately enter item codes into system for tracking purposes.
- Stocked shelves throughout the store to ensure product availability for online shoppers.
- Communicated any product shortages or discrepancies between physical stock count and records on the system promptly.
- Performed daily inventory checks of stock levels in order to maintain accurate records of available products for purchase online.
- Conducted regular inspections of refrigerated items for freshness and quality assurance purposes.
- Maintained a clean work station by sweeping floors and wiping down surfaces regularly.
- Greeted customers upon arrival and provided assistance with their ClickList orders.
- Packaged items with appropriate materials to prevent damage during shipping.
Store Manager
SUBWAY®Restaurants
Terre Haute
06.2018 - 04.2019
- Identified opportunities for cost savings through waste reduction initiatives.
- Performed regular price checks to ensure competitive pricing.
- Monitored inventory levels and placed orders to restock shelves.
- Assessed operational efficiency of the store's departments.
- Planned special promotions or discounts based on market trends.
- Updated POS system with new products and promotional offers.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Monitored employee performance and identified performance gaps for corrective action.
Education
High School Diploma -
North Putnam High School
Bainbridge, IN05-2008
Skills
- Inventory management
- Stock organization
- Shipping verification
- Record keeping
- Cycle counting
- Customer service
- Communication skills
- Attention to detail
- Multitasking and organization
Affiliations
- I love to bake. I would love to one day own and run my own Bakery.
Timeline
Storeroom Tech
Putnam County Hospital
12.2022 - Current
Cashier
Tiki Hut Coffee
10.2022 - 10.2023
Correctional Officer
Putnamville Correctional Facility
08.2021 - 09.2022
Associate
Walmart Distribution
05.2020 - 08.2021
Ecommerce
Krogers Grocery Store
11.2019 - 05.2021
Store Manager
SUBWAY®Restaurants
06.2018 - 04.2019
High School Diploma -
North Putnam High School
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