Stacy Miller
Lake Village
Summary
Customer-obsessed support professional aspiring to use my interpersonal and critical-thinking skills to deliver swift resolutions; fervently passionate about building strong customer relationships by managing a wide range of contact methods while providing first-class service with every interaction. Specifically interested in using my diverse toolbox of skills to “wow” customers via customer service and store setup.
Overview
30
30
years of professional experience
Work History
Direct Support Professional
KCTC
Bradley
04.2024 - Current
Direct Support Professional
KCTCS
Bradley
04.2024 - Current
- Supervise, teach, train and work with consumers in knowledge and skills involved in the successful fullimnent of vocational training
- Monitor the quality and quantity of the production of the consumers being supervised
- Ensure all contract work is properly counted marked made ready and placed in the proper areas for shipment
- Observe and keep production records of consumers being supervised
- Ride bus and Monitor consumers
Processing Clerk CLS
Baker & Taylor
Momence
07.2023 - 04.2024
- Responsible for the physical application of processing components to products such as books, CDs and DVDs in a quality oriented manner in order to prepare product for library shelving and distribution.
- Application of components such as labels, ink stamping, and protective jackets over hard cover books per library specifications to prepare product for library shelving and distribution.
Sales Associate
Sally Beauty Supply
01.2018 - 01.2024
- Establish positive shopping experiences through customer assistance and troubleshooting
- Maintain inventory through deliveries, banking, and Plano Guides
- Sustain and create client-business relationships
Beauty Advisor
Kohls Department Store
01.2018 - 11.2023
- Ensure superb customer service through customer relations, efficient merchandise operations, and generating and maintaining ad & merchandise sets
- Productively organize the store setup
- Support inventory management and department pricing
- Create interior displays, floor plans, and special promotion graphic signs
Manager
Kids Kollege Daycare
01.2006 - 01.2016
- Maintain the facility by Indiana licensing standards, including staff scheduling
- Develop and update operational procedures and annual budget
- Monitor fee payments
- Oversee and approve orders of appropriate center supplies for the provision of care and supplies for classroom activities
- Positively represent the center in the community and liaise with other agencies
- Establish and maintain a healthy, safe, and fun working environment
- Provide appropriate orientation and training after interviewing and hiring qualified staff
- Supervise staff on an ongoing basis, including developing work plans and leading regular staff meetings
Preschool Teacher
Kids Kollege Daycare
01.2006 - 01.2010
- Teach foundational skills such as colors, shapes, number and letter recognition, personal hygiene, and socializing
- Organize and lead activities in both educational and imaginative enterprises to promote physical, mental, and social development
Slot Host
Empress Casino
01.1995 - 01.2000
- Employ a customer-service approach
- Create W-2 forms for customers
- Troubleshoot and service machines
- Balance the cash drawer and distribute funds
Education
Diploma -
Thornwood High School
South Holland, IL01.1989
Skills
- Positivity & Willingness to Learn
- Attention to Detail
- Coachability
- Customer Support & Loyalty
- Time Management
- Productive Communication
- Problem-Solving
Timeline
Direct Support Professional
KCTC
04.2024 - Current
Direct Support Professional
KCTCS
04.2024 - Current
Processing Clerk CLS
Baker & Taylor
07.2023 - 04.2024
Sales Associate
Sally Beauty Supply
01.2018 - 01.2024
Beauty Advisor
Kohls Department Store
01.2018 - 11.2023
Manager
Kids Kollege Daycare
01.2006 - 01.2016
Preschool Teacher
Kids Kollege Daycare
01.2006 - 01.2010
Slot Host
Empress Casino
01.1995 - 01.2000
Diploma -
Thornwood High School