Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Stacy Smith

MOORESVILLE

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Pure Pharmacy
Fishers
09.2022 - Current
  • Processed prescriptions accurately for diverse customer needs, ensuring efficiency and compliance.
  • Assisted pharmacists in preparing and dispensing medications to patients as required.
  • Maintained clean work environment adhering to safety protocols and regulations.
  • Collaborated with healthcare providers to clarify prescription information effectively.
  • Trained new pharmacy staff on operational procedures and customer service expectations.
  • Utilized pharmacy software for tracking prescriptions and managing patient records.
  • Performed data entry for patient profiles, billing information, and prescription orders.
  • Resolved customer complaints promptly while upholding professionalism at all times.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Operated pharmacy software to process prescriptions and maintain patient records.

Head Cashier

Lowes Home Improvment
Brownsburg
07.2021 - 09.2022
  • Managed cash register operations and ensured accurate cash handling.
  • Assisted customers with transactions and resolved payment issues.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Retail Team Leader

Target
West Carmel
02.2018 - 06.2021
  • Coordinated weekly schedules to optimize staff coverage during peak hours.
  • Resolved customer inquiries and complaints promptly to enhance shopping experience.
  • Led team meetings to communicate objectives and motivate staff engagement.
  • Provided training and guidance to new team members on store processes, policies and customer service standards.
  • Communicated effectively with other departments to ensure smooth running of day-to-day operations.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

High School Diploma -

Lake Central High School
Saint John, IN
06-1992

Some College (No Degree) - Business Marketing and Management

IUPUI
Indianapolis, IN

KLR Certififcations
Indianapolis, IN

Skills

  • Prescription processing
  • Pharmacy software
  • Customer relationship management
  • Time management
  • Pharmacy operations
  • Problem-solving skills
  • Inventory management

Certification

  • Indiana State Certified Pharmacy Technician
  • Nationally Certified Pharmacy Technician

References

References available upon request.

Timeline

Pharmacy Technician

Pure Pharmacy
09.2022 - Current

Head Cashier

Lowes Home Improvment
07.2021 - 09.2022

Retail Team Leader

Target
02.2018 - 06.2021

High School Diploma -

Lake Central High School

Some College (No Degree) - Business Marketing and Management

IUPUI

KLR Certififcations

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Stacy Smith