Stalin Madasamy Nadar
Ambernath
Summary
Desire to work in a dynamic, fast-paced environment where I can contribute my expertise and make a positive impact on the company's growth. Seeking a challenging position in a progressive company that values and nurtures talent, providing opportunities for professional development and career advancement. Looking for a position in a company that encourages innovation and creativity, allowing me to use my skills and talents to contribute to its success. Eager to join a reputable organization that fosters a collaborative and supportive work culture, enabling me to utilize my skills and talents to achieve both personal and organizational goals.
Overview
16
16
years of professional experience
Work History
Manager of Operations
Tharu & Sons
Mumbai
08.2024 - Current
- Supervise and manage the ACCA staff, ensuring that all team members perform their tasks efficiently and effectively.
- Oversee and resolve rail madad complaints, ensuring that all issues are addressed in a timely and customer-friendly manner.
- Continuously analyze and improve work systems and processes to enhance productivity and efficiency.
- Maintain and update daily attendance records for all staff, ensuring accuracy and timely reporting.
- Monitor and manage linen stock levels, ensuring that inventory is maintained and properly replenished when necessary.
- Oversee laundry processes, ensuring smooth and efficient operations to meet the quality standards.
- Provide training to ACCA staff on proper performance and customer service, emphasizing complaint-free operations while on route.
- Ensure adherence to all company policies, regulations, and legal compliance.
- Prepare accurate and timely bills, and other financial documents, in accordance with company standards.
Site Manager
A2Z Infraservices Ltd.
07.2016 - 07.2024
- Conducted regular training sessions for cleaning staff on proper cleaning techniques and safety procedures
- Developed and implemented standard operating procedures for cleaning and maintenance tasks
- Conducted performance evaluations for cleaning staff and provided feedback for improvement
- Collaborated with other department managers to ensure a clean and safe work environment
- Managed and tracked department budget for cleaning supplies and equipment
- Implemented and enforced workplace safety regulations and procedures
- Resolved conflicts and addressed any issues or concerns raised by cleaning staff
- Monitored and controlled the use of cleaning chemicals and ensured proper storage and handling
- Implemented new cleaning strategies and techniques to improve efficiency and productivity
- Created and maintained a positive work environment for cleaning staff, promoting teamwork and motivation
- Implemented quality control measures and conducted regular inspections to ensure cleaning standards were met
- Coordinated with vendors and suppliers for the purchase of cleaning supplies and equipment
- Prepared annual budgets and provided recommendations for cost-saving initiatives
- Developed and maintained relationships with key stakeholders and clients to ensure satisfaction with cleaning services
- Stayed updated on industry trends and advancements in cleaning technologies and products
Time Office IR & Admin Assistant
Larsen and Toubro Ltd.
Mumbai
12.2014 - 04.2016
- Coordinate and oversee all transportation operations at the site, including employee bus services and employee-owned cars.
- Maintain accurate records of vehicles, work orders, and the contractors list.
- Manage and coordinate mail distribution and courier services for the entire site.
- Supervise and control security guards, staff transport, and workers' transport.
- Ensure proper welfare facilities for workers, such as drinking water, toilets, restrooms, and first aid.
- Collaborate with department heads to set and maintain productivity norms.
- Ensure compliance with regulations and requirements on a monthly basis.
- Ensure the safety practices and training of contract labor.
- Verify the submission of half-yearly and annual returns on time.
- Ensure PF subscription for all workers, and their accommodation in employee facility centers.
- Promote awareness of hygiene and a better lifestyle among workers.
- Monitor the attendance recording system for daily laborers and departmental workers.
- Prepare daily and monthly labor strength analyses and reports.
- Prepare a monthly billing man-hours report for cross-checking subcontractor payments.
- Address and resolve subcontractor and labor grievances, and administrative matters.
- Verify subcontractor paysheets, PF contributions, and welfare-related matters.
- Obtain site clearance for subcontractor payments from labor and specialized agencies.
- Maintain all administration records and documentation control.
- Monitor daily labor strength at the site.
- Ensure compliance with labor legislation, license renewal, and filing of returns.
- Monitor the labor attendance system on a daily basis.
- Manage the mobilization and retrenchment of workers according to site requirements.
- Maintain good relations with clients, CISF, police, and government authorities for smooth operations at the site.
- Follow up with SEP contractors to ensure statutory compliance, including the workmen's compensation policy, labor license, BOCW certificate, paid wages sheet, and PF remittance challan.
- Check the subcontractor's paysheets for man-days, and provide clearance for payment.
- Check and consolidate PF wages data received from the site, and generate the PF challan through the PF portal.
Time Office Assistant
Larsen and Toubro Ltd.
Mumbai
06.2010 - 11.2014
- Compile and maintain production and time records of employees.
- Review and verify essential documents, such as time cards, time sheets, and work charts, submitted by employees.
- Calculate and record details of production and hours worked for payroll processing.
- Deduct wages for leaves, vacations, and sick days, based on employee records.
- Verify employee attendance manually and electronically.
- Communicate with employees regarding discrepancies in hours worked.
- Provide documented proof for any salary deductions to employees.
- Conduct visits to production and work areas to check worker attendance.
- Coordinate with accounting and department heads for payroll processing.
- Communicate new policies and procedures to employees through notices in each department.
- Calculate bonuses, incentives, and commissions for employees.
- Track and record extra hours worked for overtime purposes.
- Recommend changes in the payroll software program as needed.
- Prepare the muster roll and wages sheets for the workmen at the site.
- Maintain records of workers' in and out timings, including overtime hours.
- Prepare PF advice and workers' ECR sheet.
- Prepare and submit the ESIC (Employee State Insurance Corporation) challan.
- Prepare and submit professional tax returns.
- Prepare bonus payments for service provider staff.
- Implement a daily workman recording system
- Manage housekeeping and facility management activities.
- Maintain records of statutory compliance.
- Control workers' bus movements.
- Ensure compliance of workmen and staff vehicles.
- Resolve government and local-related issues.
Senior CSR
Tele Access E-services Private Limited
Mumbai
06.2009 - 04.2010
- Responsible for overseeing the daily activities of the customer services team and ensuring smooth operations.
- Provided guidance and support to customer service representatives in handling technical support issues from customers.
- Utilized effective problem-solving skills to address major customer problems and queries that could not be resolved by subordinates.
- Conducted training sessions and provided ongoing supervision to ensure customer service professionals were equipped with the necessary skills and knowledge.
- Monitored and evaluated team performance to identify areas for improvement, and implement measures to enhance client satisfaction.
- Managed a team of client services associates dedicated to meeting customer service efficiency and quality standards.
- Led the process of recruiting and hiring customer service representatives by conducting interviews, evaluating candidates, and making final hiring decisions.
Education
B. Com - Business Administration And Management
Rizvi College of Science, Commerce And Arts
Mumbai03-2009
Diploma in Hardware & Networking -
NIIT
01.2007
Skills
- Computer Skills
- Staff supervision
- Regulatory compliance
- Training and development
- Leadership Skills
- Communication Skills
- Fast Learner
- Time Management
- Teamwork
- Ability to work under pressure
Languages
- English
- Hindi
- Marathi
- Tamil
References
Sachin Anant Bhole, Regional Head, A2Z Infraservices Limited, sachin.bhole@a2zemail.com
Hobbies and Interests
- Writing
- Reading
- Sports
- Travelling
- Volunteering
Projects
Larsen & Toubro MIAL Project Larsen & Toubro T1C Hotel Project Larsen & Toubro ATC Tower Project Larsen & Toubro Multi Level Car Parking Project Larsen & Toubro One ICC and Two ICC Project MCC Wadibunder & CMD Railways Mumbai CSMT Railway Station Mumbai MCC Pune Railway Station Bandra Terminus Western Railways
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge. All the information shared in the resume is correct, and I take full responsibility for its correctness.
Personal Information
- Date of Birth: 12/05/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Additional Qualification
Diploma in Hardware & Networking, 2007, NIIT, A
Timeline
Manager of Operations
Tharu & Sons
08.2024 - Current
Site Manager
A2Z Infraservices Ltd.
07.2016 - 07.2024
Time Office IR & Admin Assistant
Larsen and Toubro Ltd.
12.2014 - 04.2016
Time Office Assistant
Larsen and Toubro Ltd.
06.2010 - 11.2014
Senior CSR
Tele Access E-services Private Limited
06.2009 - 04.2010
B. Com - Business Administration And Management
Rizvi College of Science, Commerce And Arts
Diploma in Hardware & Networking -
NIIT
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