Stanley A
Bangalore
Summary
I am a result oriented professional with 18+ years of invaluable managerial & technical experience with a comprehensive knowledge and understanding of Corporate Real Estate, Office Infra Projects, Facilities Management, Sustainability, Procurement and Strategic Sourcing, Asset Management and many more relevant portfolios. I add value to the company by adopting best business practices in reducing operating costs whilst increasing productivity and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Regional Head - Bangalore
UNIFIED WORKPLACE INDIA PVT. LTD.
08.2024 - Current
- Individual contributor in setting up Bangalore base location for Unified Workplace including growth in lead generation, business pitches and team size for south.
- Enhancing visibility of the organisation among the corporates and showcasing the strong presence in south.
- Led high-value office interior fit-out projects from concept to completion, ensuring alignment with client objectives, timelines, and budget constraints.
- Spearheaded business development initiatives, securing new contracts, and expanding the client portfolio through strategic partnerships and market insights.
- Managed end-to-end project lifecycles, including design planning, procurement, contractor management, and on-site supervision, while maintaining strict quality control.
- Driving customer relationship management efforts, fostering long-term relationships with key stakeholders, resulting in increased repeat business and client satisfaction rates.
- Led regional operations, responsible for the P&L of office fit-out projects, consistently achieving profitability targets by optimizing resources and controlling operational costs.
- Mentored and managed a diverse team of architects, designers, and project managers, enhancing team productivity and delivering high-quality design-build solutions.
Manager - Workplace Experience
TRUECALLER INTERNATIONAL LLP
12.2019 - 10.2023
- Workplace Experience Head for PAN India office in Gurgaon, Mumbai & Bangalore.
- Playing a strategic role by showcasing the business case to the management, working around the trends and best practices in the industry and bringing enterprise alignment to support the business.
- Developed and implemented workplace strategies that improved overall employee productivity and satisfaction.
- Led cross-functional teams to streamline office space optimization resulting in cost savings and enhanced efficiency.
- Overall Budget owner for FM & CRE for PAN India, forecasting, monitoring the actual spend, planning & strategizing for business requirements and working on accruals for projection to the finance for better cash flow planning.
- Driving and implementing the service delivery platform, including development of new solutions, processes, policies and organisational structures/models, ensuring stability of existing operations at all times.
- Implemented health and wellness programs with regular employee engagement that contributed to employee well-being and enhanced productivity.
- Strategic member of the Corporate Real Estate & Facilities (CREF) leadership team, actively participating and contributing with CREF strategy.
- Project management & execution of new office space state-of-the-art office facility at Bangalore for Truecaller India. Coordination with builders on office space and lease agreements.
- Execution of office infrastructure and renovation projects to add value and aesthetics to the office to give a safe & great experience to the employees working at office.
- Actively engage with IFM partner to get the best service delivered with agreed KPI's and Metrix aligned to the global standard and giving delighted employee satisfaction.
- Engage right partner to drive the Sustainability strategy to Implement the CREF sustainability strategy and support achieving CO2 emission reduction targets.
- Managing Real Estate, Building Management, Office Maintenance, Soft services, Security Travel, Cafeteria, Pantry Services, Seating management etc., for Truecaller India.
- Negotiated the best deal for 'Truecaller' with the last office space available in the Tech Park with 10% rent reduction, waiver of 4 months rental & CAM charges with lesser lock-in and notice term.
- Formation of admin policies like Travel policy, Asset policy and so on and implementation to align sustainability in coordination with BU and global team.
- Controlled costs to keep business operating within budget and increase profits.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Asst. Manager - India Administrative Dept.
HUAWEI TELECOMMUNICATIONS (I) PVT. LTD.
02.2015 - 12.2019
- Playing role of a Circle Manager taking care of 14 circles PAN India. Each location admin task management is done by myself.
- IFM management: KPI monitoring; SOW review & inclusions; Contract review; PR creation; Invoice approvals; Ensuring timely payment to the suppliers.
- Compiles and review the circle KPIs & Metrics of IFM services and evaluation the survey results of the internal customer's feedbacks.
- Manage the team responsible for providing ongoing facilities and workplace experience services at each circle offices.
- Managing cross function teamwork, executive presentations, stakeholder/task force etc.
- Develop & Maintain standard operations and process that optimize integrated delivery.
- Planning, implementing and monitoring safety programs in order to safe keep and protect people and assets of the company.
- Asset Management, Issuance, Verifications & Requesting for New procurement.
- Assist India leadership in assessing facility related business risks, and establishing goals and annual EHS targets like carrying out ‘Evacuation Drill & BCP Test' to check the preparedness of the people and the equipment's
- Managing company's real estate requirements, Identifying Office space, prepare business case for the suitable real estate needs based on clear synthesis of facts, analyses, and employee/ workplace stakeholder concerns.
- Ensure new offices are selected in alignment with company's strategic growth plan, meet corporate standards, and are within expected operating cost structure.
- Drive capital budget development for new office or facility moves, fit-outs, renovations and restorations etc. Handling office set up, movement and office movement, fit-out
- AUDIT Representations: External & Internal Audit participation & compliances of EHS, ISO, Corporate Audits, and Customer Audits with regards to Physical Security.
- Periodic review of policies and making recommendation for changes, if any.
- Recommending Scope of Vendor during Contracting and Agreements.
- Creation of Policies and Process documents put forth for Leadership teams approval Transport Management – Overall Operations like Employees Pick & Drop, Cab Facilities, Airport Transfers, Rental Cars etc., Billings, Capacity Optimization & Cost Analysis.
Asst. Manager - Admin and Facilities
SAPIENT CONSULTING LTD.
12.2013 - 01.2015
- Leading the Audit management for Facilities Management with regards to ISO - Internal & External Audits; ODC Client Audits; Surveillance Audits, Compliance Audits etc.
- Managed and coordinated the implementation of physical and electronic security systems including CCTV, access control, and fire safety equipment across the Bangalore office location, ensuring compliance with statutory regulations and company policies.
- Led transport management operations to optimize capacity and analyze cost-effectiveness resulting in a 15% reduction in transportation expenditure through efficient route planning and resource utilization.
- Participated in business continuity planning by conducting evacuation drills and testing BCP protocols to ensure preparedness of personnel while overseeing Emergency Response Team performance enhancements improving emergency response time by 20%.
Asst. Manager - Admin and Facilities
ARICENT GROUP.
03.2013 - 12.2013
- Leading soft services like Security, Cafeteria, Transport and Certification & Compliance Audits for Aricent office in Bangalore close to about 4,00,000 sft office area.
- Collaborated with external agencies to ensure adherence to AMC's and statutory compliances for all facilities, conducting regular internal audits that resulted in a 100% compliance rate.
- Led the procurement process for events and EHS initiatives, negotiating contracts with vendors to achieve 10% cost savings while maintaining high safety standards.
- Managed the Operations & Maintenance of electrical and HVAC systems, ensuring compliance with statutory requirements and implementing cost control measures resulting in a 15% reduction in utility expenses.
Manager - General Affairs (Admin and Facilities)
SAMSUNG INDIA SOFTWARE OPERATIONS PVT. LTD.
02.2004 - 07.2012
- Representing Facilities team in all Management meetings • Responding appropriately to internal customers' emergencies or urgent issues as they arise. • Responsible for building maintenance repairs and services.
- Comparing costs for required goods / services to achieve maximum value.
- Housekeeping, Electrical Maintenance, HVAC, DG, UPS, Elevators and all other electrical Appliances, Indoor Plants, Civil Work, Plumbing, Furniture's, Pest Control, etc. • Planning best allocation and utilization of space & resources for new buildings.
- Liasoning with statutory bodies like BSNL, KPTCL, Pollution Control Board, Police department etc.
- Coordination with Foreign Registration Office for Expatiators Residential Permit and Residential Certificate.
- Insurance like Asset Insurance, Vehicle Insurance, Intimation for claim & coordination.
- Raising Purchase Requests for the Approved vendors & onetime purchase and record maintenance.
- Raise request for Procurement of all NON-IT materials like Electronic Items, Stationary Items, Electrical Items, and Beverages & Housekeeping Materials.
- Identifying Vendors, Sending Request For Quotation, vendor comparison and evaluation.
- Documentation & Bill Processing of Vendors Monthly Bills, Passing Payment Advice to Finance.
- Managing service provider personals like housekeeping staffs, electricians, drivers, vending. machine operators etc
- Checking statutory compliances of vendors like Service tax registrations, Labour department certifications, PF & ESI compliances etc.
- Transport Management - Employee Pick up & Drop, Airport Transfer, Late night cabs, delegates premium cab arrangements, Company Cars and Expatiators Cars maintenance, service and consumables etc.
- Relocation Coordination of Expatiators household, Office shifting etc.
- Coordination with Travel agents for Travel requirements and issues with Travels.
- Representing Facilities department for Internal Quality Audit & other Audit Supports and Document Updating
- Coordination for New Projects for specifications, Layout modifications & approvals, sample approvals.
- Renovation & Restructuring of Labs, Meeting Rooms, Cafeteria, Cabins, Workstation etc.
- Physical Security, CCTV, Access Control, PA System, Fire Hydrants and Fire Safety Equipment, STPI & Customs, EPABX & Telephones etc.
Admin Assistant - Admin and Facilities
HEWLETT PACKARD
11.2003 - 01.2004
- Issuance of stationaries.
- Invoice and vendor payment processing.
- Transport management - Transport day to day operations,, routing, employee feedback, compliances etc.
- Creation of Purchase Request & Purchase Order
- Vendor Management - Identifying, empaneling, negotiating, awarding, KPI & Scorecard, evaluation and termination.
- Cafeteria Management - Food & beverage services including tuck shops, food committee cheering, monitoring quality & hygiene, kitchen visits, compliance like FSSAI etc.
- Streamlined operations and prioritized tasks allowing senior staff to increase the ESAT from 87% to 94%
Admin Assistant - Admin and Facilities
SAP LABS INDIA PVT. LTD.
09.2001 - 10.2003
- Invoice and vendor payment processing.
- Transport management - Transport day to day operations,, routing, employee feedback, compliances etc.
- Creation of Purchase Request & Purchase Order
- Vendor Management - Identifying, empanelling, negotiating, awarding, KPI & Scorecard, evaluation and termination.
- Cafeteria Management - Food & beverage services including tuck shops, food committee cheering, monitoring quality & hygeine, kitchen visits, compliance like FSSAI etc.
Education
MBA - Human Resources Management
Manipal University
Jaipur, India12.2023
BCOM - COMMERCE
St. Joseph College of Commerce, Bangalore University
05.1999
Skills
- Integrated Facilities Management
- Operations & Maintenance
- Strategic Sourcing & Cost Optimization
- Capital & Operational Expenditure (CapEx & OpEx)
- Financial Planning & Forecasting
- Vendor & Contract Management
- Transport & Logistics Management
- Health, Safety & Security
- Travel & MICE Management
- Corporate Events, F&B & Hospitality
- Compliance & Audits
- Corporate Real Estate (CRE)
- Real Estate Strategy & Transaction Management
- Workplace Strategy
- Project Lifecycle Management
- Design & Build (D&B) Execution
- Sustainability & Green Building Practices
- Stakeholder Engagement
- Risk Management
- Change Management
- Regulatory Liaisoning
- Process Improvement & Best Practices
- Partner & Vendor Alignment
- Cross-functional Collaboration
Certification
- CSC - Certified 'Sustainability Coach', 2023
- MCR - Masters of Corporate Real Estate, 2022
- IFME - Institute for Facility Managers & Engineers, 2022
- PMP - Project Management Professional, 2020
- IMS - Integrated Management Systems - 'Internal Auditor', 2020
- ISMS - Information Security Management system - 'Internal Auditor', 2020
- IOSH - Managing Safety, 2020
- FMP - Facilities Management Professional, 2019
- Lean Six Sigma 'Green Belt' from TUV SUD, 2019
Timeline
Regional Head - Bangalore
UNIFIED WORKPLACE INDIA PVT. LTD.
08.2024 - Current
Manager - Workplace Experience
TRUECALLER INTERNATIONAL LLP
12.2019 - 10.2023
Asst. Manager - India Administrative Dept.
HUAWEI TELECOMMUNICATIONS (I) PVT. LTD.
02.2015 - 12.2019
Asst. Manager - Admin and Facilities
SAPIENT CONSULTING LTD.
12.2013 - 01.2015
Asst. Manager - Admin and Facilities
ARICENT GROUP.
03.2013 - 12.2013
Manager - General Affairs (Admin and Facilities)
SAMSUNG INDIA SOFTWARE OPERATIONS PVT. LTD.
02.2004 - 07.2012
Admin Assistant - Admin and Facilities
HEWLETT PACKARD
11.2003 - 01.2004
Admin Assistant - Admin and Facilities
SAP LABS INDIA PVT. LTD.
09.2001 - 10.2003
BCOM - COMMERCE
St. Joseph College of Commerce, Bangalore University
MBA - Human Resources Management
Manipal University