STANLEY SAM PAUL SUNDAR

Work History

AIASL

01.2021 - Current

Expertise in altea CM , CMS , GONOW
Load controller and CLC
Oversees the RAMP activities & check-in operations of all assigned flights during a scheduled work shift
Handles the employment needs of the employees
Supervises and answers customer inquiries that require managerial level assistance
Responsible for the on-time performance of each flight arrival deplaning and flight departure boarding
Coach and provide career development to the staff
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines
Manage the operational activities of the department in accordance with established policies and procedures
Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
Supervise, direct and monitor personnel in the completion of their duties and make adjustments, as necessary, to ensure on-time performance and quality customer service
Provide support when employee absence affects the operation

(Bhadra Interna

04.2018 - 12.2020

Expertise in Amadeus software
Handled Baggage area and Ramp
Good knowledge in handling Visas and types of Visas
Ensure the utmost service to the customers within the policy & SOP’s of the organization
Monitor customer safety
Constant review on employees
Maintained records
Developed effective working relationships with professional colleagues, and always maintained appropriate professional boundaries in relationships with work colleagues
Assist passengers with self-service check-in kiosks
Inspect and verify passenger documentation
Produce work-related documentation when required
Maintain the highest standards of safety and security at all times
Other duties as assigned

Meglio Technologies Pvt Ltd

08.2011 - 01.2015

Handled all official company correspondence efficiently
Sorted, reviewed, screened and distributed incoming and outgoing mails; prepared, composed and ensured timely responses to a variety of routine written inquiries
Supported maintenance schedule
Fully participated in creative meetings and discussions towards development
Maintained records
Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring to a range of administrative problems and inquiries
Complied with the finance policy in relation to petty cash and staff expense procedure
Developed effective working relationships with professional colleagues, and always maintained appropriate professional boundaries in relationships with work colleagues