STARR KINSEY
Richmond
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
26
26
years of professional experience
Work History
Custodian
INDIANA UNIVERSITY EAST
RICHMOND, IN
05.2022 - Current
- Maintained cleanliness and sanitation of classrooms, restrooms, and common areas.
- Operated cleaning equipment, including floor buffers and vacuum cleaners, ensuring optimal functionality.
- Assisted in setup for school events, ensuring all areas were prepared and organized.
- Responded promptly to maintenance requests, providing timely solutions to ensure safety and hygiene.
- Collaborated with staff to develop efficient cleaning schedules that aligned with school activities.
- Conducted regular inspections of facilities to identify cleaning needs and prioritize tasks effectively.
- Trained new custodial staff on proper cleaning techniques and safety protocols for equipment use.
- Implemented waste management practices that promoted environmental sustainability within the school community.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Completed routine floor stripping, sealing, and finishing.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Reduced maintenance costs by routinely inspecting and maintaining cleaning equipment for optimal performance.
Lead Supervisor
Bealls Outlet Stores
New Castle, IN
06.2020 - 06.2022
- Supervised daily operations to ensure store efficiency and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Managed inventory levels, ensuring accurate stock availability for customers.
- Implemented visual merchandising standards to enhance store presentation.
- Developed scheduling strategies, optimizing staff coverage during peak hours.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Collaborated with management to develop training programs for new employees.
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Analyzed sales data to identify trends and drive promotional activities.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
- Established clear lines of communication within the team, fostering collaboration and teamwork.
Front End Team Lead
Pizza Pizza
Mt Vernon, Ny
01.2000 - 08.2011
- Worked effectively in fast-paced environments.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new team members on menu offerings and service protocols.
- Managed cash handling processes, ensuring accuracy in transactions and end-of-shift reports.
- Adapted quickly to high-pressure situations, maintaining composure during peak hours.
- Recommended menu items based on customer preferences, increasing sales through personalized service.
- Provided exceptional customer service by anticipating guest needs and delivering prompt attention.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Associate
Lowes Home Improvment
Richmond, IN
12.2016 - 05.2019
- Assisted customers in product selection and provided expert advice on home improvement projects.
- Maintained organized sales floor, ensuring product displays were visually appealing and well-stocked.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer satisfaction ratings.
- Developed strong relationships with repeat customers, enhancing loyalty and driving return business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Papa Joe's Liquor Store
Richmond, IN
10.2015 - 10.2025
- Trained new associates on store procedures, product knowledge, and customer service protocols.
- Implemented inventory management best practices to reduce stock discrepancies and improve availability.
- Resolved customer concerns promptly, ensuring a positive shopping experience and fostering brand loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
GED -
Warner Adult Education
Richmond, IN04-2016
Skills
- Customer service
- Responsible and dependable
- Work independently
- Cleaning and sanitizing
- Attention to detail
- Team collaboration
Timeline
Custodian
INDIANA UNIVERSITY EAST
05.2022 - Current
Lead Supervisor
Bealls Outlet Stores
06.2020 - 06.2022
Sales Associate
Lowes Home Improvment
12.2016 - 05.2019
Sales Associate
Papa Joe's Liquor Store
10.2015 - 10.2025
Front End Team Lead
Pizza Pizza
01.2000 - 08.2011
GED -
Warner Adult Education
CONTACT
- PHONE: 765-993-5247
- EMAIL: Starkins@iu.edu