STEFFE MARLYN VASA
Hyderabad
Summary
Results-driven Risk and Compliance Specialist with extensive experience in establishing and managing risk standards for regulatory compliance. Expertise in overseeing third-party compliance, complex payment processes, and risk-based programs. Skilled in generating financial reports, conducting audits, and implementing process improvements.
Overview
9
9
years of professional experience
Work History
Operational Analyst
FRANKLIN TEMPLETON
Hyderabad
06.2019 - Current
- Reviewed and verified customer account information to ensure accuracy of settlement transactions.
- Evaluated transaction details for compliance with established regulations and internal policies.
- Processed incoming and outgoing payments, including ACH, wire transfers, and check deposits.
- Compiled daily reports for management review on all settlement activities.
- Assisted customers with inquiries related to their settlement transactions.
- Maintained accurate records of all settlement activities in accordance with company policy.
- Verified payment amounts received from clients prior to processing requests for settlement funds transfer.
- Researched and resolved issues regarding client payments discrepancies or other financial irregularities.
- Monitored customer accounts to detect any suspicious activity or fraudulent attempts at settlement transactions.
- Analyzed existing processes and procedures to identify areas of improvement in the settlement process.
- Performed reconciliations between multiple systems to ensure accuracy of data entry into the system.
- Collaborated with external parties such as banks, vendors, and auditors on various settlement-related matters.
- Ensured timely completion of settlements by monitoring deadlines set by clients or regulatory bodies.
- Assisted in training new staff members on proper methods for completing complex financial transactions accurately.
- Prepared documents for manual settlements when necessary.
- Investigated discrepancies in accounts and identified potential resolutions.
- Provided recommendations on how to improve efficiency in the reconciliation process of customer accounts.
- Created test cases and scenarios for documentation and root cause analysis of bugs.
Process Developer
GENPACT
Hyderabad
01.2016 - 06.2019
- Managed Accounts Payable help desk, providing timely assistance and resolutions to vendor and client inquiries.
- Acted as the primary point of contact for vendor and client telephone inquiries, addressing concerns and resolving issues related to payments and invoices.
- Conducted daily process reviews to identify areas for improvement and increased efficiency.
- Assisted in the development of operational policies and procedures to ensure compliance with company standards.
- Performed data entry tasks to update customer records and maintain accuracy of information.
- Collaborated with cross-functional teams to develop new methods of improving process operations.
- Created training materials for staff members regarding changes in process procedures.
- Maintained positive working relationship with fellow staff and management.
- Managed multiple applications simultaneously, prioritizing tasks to meet deadlines.
- Communicated status updates and decisions to applicants in a timely manner.
- Initiated and processed special payments for critical invoices, guaranteeing payment prior to the due date and minimizing business disruptions.
- Proactively communicated with vendors and clients to obtain necessary approvals and documentation for vendor setup and payment processing.
- Cultivated strong relationships with stakeholders to facilitate smooth and efficient payment workflows.
- Developed expertise in vendor master data management, payment processing, and invoice handling procedures.
- Leveraged knowledge to optimize accounts payable processes and enhance overall operational efficiency within the account payable domain. Orchestrated stop payment requests, cancellations, and division closures at month-end, ensuring financial accuracy and completeness.
Education
MBA - Finance
DR B R AMBEDKAR INSTITUTE OF MANAGEMENT AND TECH
HYDERABAD06-2016
Skills
- Lean Six Sigma
- Reporting abilities
- Trend modeling
- Data Analysis
- Forecasting skills
- Microsoft Excel
- Teamwork and Collaboration
- Root Cause Analysis
- Problem-Solving
Languages
ENGLISH
First Language
Hindi
Advanced (C1)
C1
Timeline
Operational Analyst
FRANKLIN TEMPLETON
06.2019 - Current
Process Developer
GENPACT
01.2016 - 06.2019
MBA - Finance
DR B R AMBEDKAR INSTITUTE OF MANAGEMENT AND TECH