Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

STEFFE MARLYN VASA

Hyderabad

Summary

Results-driven Risk and Compliance Specialist with extensive experience in establishing and managing risk standards for regulatory compliance. Expertise in overseeing third-party compliance, complex payment processes, and risk-based programs. Skilled in generating financial reports, conducting audits, and implementing process improvements.

Overview

9
9
years of professional experience

Work History

Operational Analyst

FRANKLIN TEMPLETON
Hyderabad
06.2019 - Current
  • Reviewed and verified customer account information to ensure accuracy of settlement transactions.
  • Evaluated transaction details for compliance with established regulations and internal policies.
  • Processed incoming and outgoing payments, including ACH, wire transfers, and check deposits.
  • Compiled daily reports for management review on all settlement activities.
  • Assisted customers with inquiries related to their settlement transactions.
  • Maintained accurate records of all settlement activities in accordance with company policy.
  • Verified payment amounts received from clients prior to processing requests for settlement funds transfer.
  • Researched and resolved issues regarding client payments discrepancies or other financial irregularities.
  • Monitored customer accounts to detect any suspicious activity or fraudulent attempts at settlement transactions.
  • Analyzed existing processes and procedures to identify areas of improvement in the settlement process.
  • Performed reconciliations between multiple systems to ensure accuracy of data entry into the system.
  • Collaborated with external parties such as banks, vendors, and auditors on various settlement-related matters.
  • Ensured timely completion of settlements by monitoring deadlines set by clients or regulatory bodies.
  • Assisted in training new staff members on proper methods for completing complex financial transactions accurately.
  • Prepared documents for manual settlements when necessary.
  • Investigated discrepancies in accounts and identified potential resolutions.
  • Provided recommendations on how to improve efficiency in the reconciliation process of customer accounts.
  • Created test cases and scenarios for documentation and root cause analysis of bugs.

Process Developer

GENPACT
Hyderabad
01.2016 - 06.2019
  • Managed Accounts Payable help desk, providing timely assistance and resolutions to vendor and client inquiries.
  • Acted as the primary point of contact for vendor and client telephone inquiries, addressing concerns and resolving issues related to payments and invoices.
  • Conducted daily process reviews to identify areas for improvement and increased efficiency.
  • Assisted in the development of operational policies and procedures to ensure compliance with company standards.
  • Performed data entry tasks to update customer records and maintain accuracy of information.
  • Collaborated with cross-functional teams to develop new methods of improving process operations.
  • Created training materials for staff members regarding changes in process procedures.
  • Maintained positive working relationship with fellow staff and management.
  • Managed multiple applications simultaneously, prioritizing tasks to meet deadlines.
  • Communicated status updates and decisions to applicants in a timely manner.
  • Initiated and processed special payments for critical invoices, guaranteeing payment prior to the due date and minimizing business disruptions.
  • Proactively communicated with vendors and clients to obtain necessary approvals and documentation for vendor setup and payment processing.
  • Cultivated strong relationships with stakeholders to facilitate smooth and efficient payment workflows.
  • Developed expertise in vendor master data management, payment processing, and invoice handling procedures.
  • Leveraged knowledge to optimize accounts payable processes and enhance overall operational efficiency within the account payable domain. Orchestrated stop payment requests, cancellations, and division closures at month-end, ensuring financial accuracy and completeness.

Education

MBA - Finance

DR B R AMBEDKAR INSTITUTE OF MANAGEMENT AND TECH
HYDERABAD
06-2016

Skills

  • Lean Six Sigma
  • Reporting abilities
  • Trend modeling
  • Data Analysis
  • Forecasting skills
  • Microsoft Excel
  • Teamwork and Collaboration
  • Root Cause Analysis
  • Problem-Solving

Languages

ENGLISH
First Language
Hindi
Advanced (C1)
C1

Timeline

Operational Analyst

FRANKLIN TEMPLETON
06.2019 - Current

Process Developer

GENPACT
01.2016 - 06.2019

MBA - Finance

DR B R AMBEDKAR INSTITUTE OF MANAGEMENT AND TECH
STEFFE MARLYN VASA