Steffin Joseph
Business Development Manager
Thodupuzha
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Sales Manager
Rubix Data Science
02.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Assistant Manager
Axis Bank
06.2023 - 12.2024
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Conducted performance evaluations and provided constructive feedback to employees.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Administrative Manager
Vision Group Qatar
11.2019 - 01.2023
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
HR and Manager
Best Grade Frozen Foods India PVT LTD
10.2018 - 10.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Sales Team Leader
Veliyathu Motors Kattappana
01.2017 - 10.2018
- Boosted sales performance by implementing effective team training and coaching strategies.
- Mentored junior team members to develop their skills and advance their careers with the company.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
Area Sales Manager/Junior Software Tester
Unidad Technolab PVT LTD
05.2016 - 12.2016
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
Education
Bachelor of Science - Bachelor of Computer Application
M E S College Nedumkandam
Idukki, India 04.2001 -
High School Diploma -
Gov Tribal Higher Secondary School Swaraj
Kattappana 04.2001 -
Skills
Sales planning
Disclaimer
I sincerely believe in team spirit, hard work and loyalty. I hope the particulars in the attached resume are in line of your requirements and please rest assured that the details given above are accurate and credible.
Timeline
Sales Manager
Rubix Data Science
02.2025 - Current
Assistant Manager
Axis Bank
06.2023 - 12.2024
Administrative Manager
Vision Group Qatar
11.2019 - 01.2023
HR and Manager
Best Grade Frozen Foods India PVT LTD
10.2018 - 10.2019
Sales Team Leader
Veliyathu Motors Kattappana
01.2017 - 10.2018
Area Sales Manager/Junior Software Tester
Unidad Technolab PVT LTD
05.2016 - 12.2016
Bachelor of Science - Bachelor of Computer Application
M E S College Nedumkandam
04.2001 -
High School Diploma -
Gov Tribal Higher Secondary School Swaraj
04.2001 -
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