Summary
Overview
Work History
Education
Skills
Strengths
Timeline
Generic

STEHPY KEZIAH

Chennai

Summary

Results-driven Senior Business Analyst with expertise in stakeholder communication, Agile frameworks, and backlog grooming. Proven ability to streamline processes and lead cross-functional teams to deliver impactful solutions.

Overview

6
6
years of professional experience

Work History

Senior Business Analyst

TechnoRUCS
Chennai
06.2025 - Current
  • Acted as primary client-facing liaison, conducting workshops, gathering requirements, and translating business needs into user stories, BRDs, FRDs, and SRS.
  • Designed workflows and UI mockups in Figma, aligning business requirements with development, QA, and UI/UX teams to ensure clarity and precision.
  • Performed a dual role as Scrum Master and Associate Project Manager, leading sprint ceremonies, backlog refinement, and delivery tracking while managing stakeholder expectations.
  • Collaborated with cross-functional teams (QA, Developers, DevOps, UI/UX) for estimation, prioritization, and release planning, ensuring on-time delivery.
  • Owned the Microsoft 365 solution stack (SharePoint, Power Apps, Power Automate, Power BI) to build end-to-end automation workflows across HR, Finance, Projects, and Business Development.
  • Supported product ownership functions including backlog grooming, stakeholder demos, UAT, and release sign-offs, improving adoption and minimizing rework.

Business Analyst

Kissflow
Chennai
08.2021 - 05.2024
  • Collaborated with internal stakeholders, vendors, and cross-functional teams to gather, document, and analyze business requirements; translated them into actionable user stories, process flows, and wireframes aligning with organizational goals.
  • Partnered with Product Owners to define and prioritize the product backlog, ensuring sprint deliverables were delivered on time and met business expectations.
  • Conducted requirement elicitation workshops and created use case diagrams, activity diagrams, flowcharts, and low-fidelity wireframes for clarity and development alignment.
  • Acted as a bridge between stakeholders and development teams to ensure technical solutions met business needs, enhancing communication and reducing rework.
  • Managed end-to-end documentation including BRDs, FRDs, and user stories, while maintaining traceability through JIRA and Confluence.
  • Supported UAT (User Acceptance Testing) by preparing test cases and scenarios, validating that delivered functionalities met business requirements.
  • Analyzed and optimized vendor onboarding, invoice validation, and payment processing workflows, reducing processing time and improving system accuracy.
  • Monitored and handled critical incidents, risks, and escalations related to vendor operations, ensuring timely resolutions and minimal business disruption.
  • Ensured documentation accuracy and audit readiness for financial transactions by cross-verifying invoices and beneficiary details.
  • Regularly tracked project progress using JIRA, and delivered insightful reports and updates to stakeholders and senior management.

Junior Business Analyst

06.2019 - 07.2021
  • Conduct detailed business analysis to identify business needs and develop solutions for business problems.
  • Storytelling using Data Visualization tools. Proficient in building, maintaining & redesigning reports and dashboards with business cases and functional specifications.
  • Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
  • Develop and maintain comprehensive documentation of data sources, methodologies and process.
  • Conduct gap analysis and feasibility studies.
  • Lead retrospective to identify areas of improvement in Agile practices.

Education

Bachelor of Engineering - ECE

Misrimal Navajee Munoth Jain Engineering College
02-2019

Skills

  • Stakeholder Communication & Management
  • Requirements Gathering & Documentation (BRD, FRD, SRS, User Stories)
  • Agile & Scrum Frameworks
  • Sprint Planning, Reviews & Retrospectives
  • Backlog Grooming & Prioritization
  • Product Roadmap & Release Management
  • Business Process Modeling & Improvement
  • Project Management & Delivery Oversight
  • Risk & Issue Management
  • Quality Assurance & UAT Coordination
  • Microsoft 365 Solutions (SharePoint, Power Apps, Power Automate, Power BI)
  • Figma, JIRA, Confluence & Collaboration Tools

Strengths

  • Agile Development, Proficient in Agile methodologies, having facilitated over 5 successful sprints as a key liaison between business stakeholders and development teams, ensuring timely deliverables and business alignment.
  • Detail-Oriented, Maintained a well-groomed and prioritized product backlog, enabling a high completion rate of business requirements and supporting seamless project execution in a fast-paced environment.
  • Communication, Strong written and verbal communication skills, consistently translating complex business requirements into clear, actionable user stories and functional specifications for cross-functional teams.

Timeline

Senior Business Analyst

TechnoRUCS
06.2025 - Current

Business Analyst

Kissflow
08.2021 - 05.2024

Junior Business Analyst

06.2019 - 07.2021

Bachelor of Engineering - ECE

Misrimal Navajee Munoth Jain Engineering College

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STEHPY KEZIAH