STELLA MARIO EDWIN
Team Lead | Production Operations | Quality Assurance | People Management
Pune
Summary
Results-driven operations and quality professional with 20+ years of experience in print production, quality assurance, workflow management, and team leadership. Over 14 years of experience leading teams of 20–40 members, driving productivity, SLA/TAT compliance, process improvement, training, performance management, and customer satisfaction. Experienced in stakeholder coordination, reporting, employee engagement, and continuous improvement initiatives.
Overview
3
3
Languages
26
26
years of professional experience
Work History
Unit Supervisor
Global Advertising Services Pvt. Ltd.
Pune
01.2012 - 01.2026
- Led teams of 20–40 members across multiple production departments.
- Ensured SLA/TAT compliance while maintaining quality and productivity targets.
- Conducted coaching, PKT, LMS and process training programs.
- Managed performance reviews, improvement plans and appraisal support.
- Implemented process improvements, quality standards and policy updates.
- Prepared MIS reports including attendance, attrition, headcount, absenteeism and productivity.
- Handled employee grievances, escalations and cross-functional coordination.
Sr. Quality Controller
Affinity Express India Pvt. Ltd.
Pune
01.2010 - 01.2012
- Performed final quality validation of print advertisements.
- Verified typography, layouts, image quality, client specifications and prepress standards.
- Ensured error-free delivery before customer upload.
Quality Controller
Affinity Express India Pvt. Ltd.
Pune
01.2006 - 01.2010
- Executed quality checks on print-ready artwork, proofreading, image validation and specification compliance.
Office Assistant
Engicon Airtech Pvt. Ltd.
Pune
01.2000 - 01.2004
- Managed office administration, documentation, payroll support, attendance, petty cash and records.
Education
MPM - Master in Personnel Management
Pune University
Pune, India01-2000
B.Com - undefined
Pune University
01-1995
HSC - undefined
Maharashtra Board
01-1992
SSC - undefined
Maharashtra Board
01-1990
Skills
MS Office (Excel, Word, PowerPoint)
Reporting
Documentation
Quality Control
Production Workflow Management
Accomplishments
- Star Leader Award (2022)
- Star Performer Award (March & July 2011)
- Team Work Award (May 2011)
- Led employee engagement initiatives, festive events and team activities.
Timeline
Unit Supervisor
Global Advertising Services Pvt. Ltd.
01.2012 - 01.2026
Sr. Quality Controller
Affinity Express India Pvt. Ltd.
01.2010 - 01.2012
Quality Controller
Affinity Express India Pvt. Ltd.
01.2006 - 01.2010
Office Assistant
Engicon Airtech Pvt. Ltd.
01.2000 - 01.2004
SSC - undefined
Maharashtra Board
HSC - undefined
Maharashtra Board
B.Com - undefined
Pune University
MPM - Master in Personnel Management
Pune University
CORE COMPETENCIES
- Team Leadership
- Operations Management
- Quality Assurance
- Performance Management
- Process Improvement
- SLA/TAT Management
- Coaching & Training
- Client Coordination
- MIS Reporting
- Attendance & Leave Management
- Employee Engagement
- Root Cause Analysis
- MS Excel
- MS Word
- PowerPoint