Stella Tauro Gomes
Manager-Talent (Recognition, wellness & employee benefits)
Gurgaon
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
15
15
years of post-secondary education
Work History
Manager Talent ( R&R, Benefits & Wellness)
EY GDS India Pvt Ltd
Delhi NCR
5 2019 - Current
- Planning and execution recognition strategy at EY GDS
- Program budget Manage the Recognition, employee benefits projects & Wellness across countries
- Conduct surveys and gap analysis as per requirement & proposes strategy to match the needs and assessment including the measurement of program effectiveness
- Program manage integrated short and long term plans to reinforce recognition strategy and keep program alive, energetic and driving high usage
- Act as is key point of Talent contact for recognition and employee benefits
- Plan and execute employee benefits program basis requirement received through market survey matching to employee requirements
- End to end panning and executing employee benefits like NPS, bank benefits, discounting benefits & other flexible benefits
- Planning, tracking deliverable and interfacing with creative team material production and internal broadcasting
- Contribute to developing policies and procedures to standardize practices
- Vendor management and program manage different TR projects
- Prepare and maintain recognition budget spend for all service lines/service function for all GDS countries. Monthly and quarterly presentation to the leaders
- Take active part to create workplace experience & total rewards communications plans across GDS
- Facilitated wellness sessions and conducted health campaign for India locations and engagement activities
- Change management communication plans and plan for quarter wise activity
Senior Executive Associate
DXC Technologies Ltd, CSC, HPE
07.2014 - 05.2019
- Managed executive business schedules and calendars, including arranging meetings, conference calls and booking appointments
- Monitor Emails and respond wherever required to make the work easier for the executive
- Act as a representative of the executive demonstrating superior judgment with both internal and external stakeholders
- Drafted internal communication to broadcast from MD’s desk
- Coordinated confidential Senior Management interviews within India and with global internal stakeholders
- Check and close Vendor interactions and ensure their invoice payments
- New joiners formalities and arrange Induction for senior management recruits
- Organized all details for executive travel, accommodations and prepare Agendas
- Organized incoming information and keeping abreast of all priorities and events through regular follow ups and action check list
- Monitoring and scheduling approvals and project deadlines
- Facility related work like Business cards, marketing related materials, event Management, reconcile and submit monthly expenses in concur system
- Completion, often with deadline pressures and conflicting priorities; handle sensitive and confidential information with discretion and work with minimal Supervision
- Day to day approvals on the system like SAP/Workday/SRM/WMA/Concur on behalf of the management executives starting from onboarding till exit
- Keep the action tracker for the various task and Management Meetings and required materials for the meetings for the weekly management review. Worked closely with CHRO program management team
Deputy Manager HR
CSC India Pvt. Ltd
01.2012 - 07.2014
- Email communication to employees on behalf of VP HR
- HR Operations works on behalf of VP HR
- Induction planning for Sr Executives
- Employee engagement and CSR activities
- Vendor Management for HR functions
- Part of grievance management for employee coming to VP’s desk
- Exception approvals in the systems as per the policy
Central Facilities Help Desk Lead
M.H Alshaya Co W.L.L
02.2009 - 09.2010
- Central Facilities Lead reporting into Head Retail
- To Manage day to day operations of Helpdesk team delivering first class, professional customer
- Service, ensuring customer enquiries, service requests and complaints are resolved in accordance with KPI
- Encourage feedback on services provided and recognize changing needs of services, and make recommendations to FM for service improvements
- Planned, prepared, and work schedules according to budgets and workloads
- Worked on Oracle for PO, Contract Management, Production server on Archibus software, reports and trends to management
- Reviews and checks work of subordinates such as reports, records, and applications for accuracy and content and correct errors
- Prepares, maintains, and submits reports and records, such as budgets and operational and personnel reports
- Process Mapping
- Lateral and logical thought for finding solutions to unique or unusual problems
- Passion for reducing complex systems comprised of cloned modules, into simple designs comprised of reusable modules
- Strong communication skills with both business partners and technical vendors backed up by creative graphics and presentations to explain clearly and concisely problems, solutions and entire system designs
- Analysis of entire systems to find bottlenecks on critical path and suggest design improvements to remove them
- Commitment to quality and completeness while still recognizing business value of quick win solutions.
Senior Associate Wealth Management
MASHREQ BANK
10.2006 - 07.2008
- Attended internal & external customer calls - Prepared credit proposal request for the customers
- Data Management on the Bank sys and Excel for approvals and pending documents
- New Joiners formalities and Induction arrangements
- Prepared Appraisal/promotion Letters for the dept
- Preparation of credit proposals as per the info given by RM within the parameters of bank Lending policy
- Coordinating with other departments for terms & conditions like treasury & capital and credit operations
- Follow ups for facility letter agreements with operation and make sure that it should reach the customer on time and implemented in the system from time to time
- Checking MER reports and provide required documents by coordinating with the customer & RM
- Making customer recommendations for credit proposals
- Maintained customer files and database for internal audit
- Worked on bank systems like bank sys, flex cube and hummingbird
- Coordinating within the dept and outside the dept via emails and telephone call
- Worked on internal memos and letters to the customer.
Senior Administrator
Computer Science Corporation (CSC) India Pvt. Ltd
07.2002 - 07.2004
- Interaction with the clients and vendors
- Guest house booking, domestic and international arrangements
- Confidential Data Management for HR like attrition, new joiners and pay bands etc
- Worked on lotus notes, internal broadcasting
- Updating his calendar and scheduling high-grade interviews for him
- Guest house & hotel booking for new employees/ Inductions
- Interaction with vendors/ control and monitor as per the contract/ making qualitative change in the process and ensure best deliverable in terms of product
- Sending MIS report on consumption and cost every month
- Helping Executives with their presentations through coordinating with the team members to collect correct data at the right time
- Coordinated with different departments to collect the right data as required Assisting MD and the Finance Director for day to day appointments
- Logistics and administrative task for the offices
Senior Administrator HR & Admin, HR Head
Ienergizer Pvt. Ltd
08.2001 - 06.2002
- Coordinate with Ad agencies to publish our Advertisement in the newspaper
- Head - hunting for new employees from various other competitors coordinating with various placements consultants to get right data base for a particular requirement through emails
- Calling candidates and segregate candidates for voice & email process taking preliminary round of interviews
- Coordinating the panel round & with the HR manager calling shortlisted people and making their offer letter as per the
- HR policy
- Arranging their venue & meetings for their orientation program
- Guest house arrangements for new joiners & providing administrative support arrangements for the client visit assisted HR manager at the time of walk-in interviews and other campus
- Data Management
Administrator cum Space Seller
O Herald O newspaper of Goa
07.1997 - 07.2001
- Reported into Country Head
- Worked on Tally to prepare Profit & Loss, Ledger and reports on expenses and sales outcome
- Coordinated with advertising agencies for Release Orders & insertions
- Maintained Attendance & Salary records for the employees.
Education
PGD - Personnel Management & Industrial relations
YMCA
Delhi, India 06.1997 - 06.1999
Bachelor of Arts - Arts
Jesus & Mary College
New Delhi 05.1994 - 06.1997
High School Diploma -
Presentation Convent Sr Secondary School
Delhi, India 03.1984 - 04.1994
Skills
Trainings
Business Writing Skills, CRM, Net Promoter Score (NPS), Agile project planning and delivery, Business Analysis
Archibus
Windows & Office tools
Citrix
HR-SAP
Workday
Alteryx
Power-BI
Languages
English - Fluent
Hindi –Fluent
Timeline
Senior Executive Associate
DXC Technologies Ltd, CSC, HPE
07.2014 - 05.2019
Deputy Manager HR
CSC India Pvt. Ltd
01.2012 - 07.2014
Central Facilities Help Desk Lead
M.H Alshaya Co W.L.L
02.2009 - 09.2010
Senior Associate Wealth Management
MASHREQ BANK
10.2006 - 07.2008
Senior Administrator
Computer Science Corporation (CSC) India Pvt. Ltd
07.2002 - 07.2004
Senior Administrator HR & Admin, HR Head
Ienergizer Pvt. Ltd
08.2001 - 06.2002
Administrator cum Space Seller
O Herald O newspaper of Goa
07.1997 - 07.2001
PGD - Personnel Management & Industrial relations
YMCA
06.1997 - 06.1999
Bachelor of Arts - Arts
Jesus & Mary College
05.1994 - 06.1997
High School Diploma -
Presentation Convent Sr Secondary School
03.1984 - 04.1994
Manager Talent ( R&R, Benefits & Wellness)
EY GDS India Pvt Ltd
5 2019 - Current
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