Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephane Alonzo-Gonzalez

Indianapolis

Summary

Dynamic and results-driven professional with extensive leadership experience in fast-paced, customer-focused environments. Excels in team management, coaching, and mentoring to enhance staff performance and service quality. Bilingual in Spanish and English, with ServSafe certification, demonstrating strong communication skills and cultural adaptability. Highly organized and detail-oriented, committed to fostering positive work environments, driving operational excellence, and consistently achieving performance goals. Adept at problem-solving, cash handling, and balancing multiple priorities with a proactive and collaborative approach. Passionate about continuous learning and contributing to team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Service Leader

Chipotle
11.2024 - Current
  • Lead front-line operations to ensure fast, accurate service and consistently hit throughput goals
  • Handle cash management responsibilities, including drawer counts, deposits, and till audits
  • Complete administrative tasks such as shift documentation, inventory checks, and digital reporting
  • Support team development through on-the-job training, feedback, and coaching for performance improvement

Kitchen Leader

Chipotle
10.2024 - 11.2024
  • Oversee daily kitchen operations to ensure food is prepared to company standards
  • Train and lead team members in proper food safety and preparation procedures
  • Monitor inventory levels and assist with ordering and restocking supplies
  • Maintain a clean, organized, and efficient kitchen environment at all times

Crew Member

Chiptole
04.2024 - 10.2024
  • Prepare and serve food according to Chipotle’s quality and safety standards
  • Deliver exceptional customer service in a fast-paced environment
  • Maintain a clean and organized workspace throughout the shift
  • Work collaboratively with team members to ensure smooth operations

Crew Manager

Flight Burger
05.2022 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
  • Resolved issues quickly to maintain productivity goals.

CNA

Marquette
02.2022 - 05.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Public Health

Indiana University, Purdue University Indianapolis
Indianapolis, IN
05-2027

High School Diploma -

North Central High School
05-2023

Skills

  • Team management
  • Exceptional communication
  • Coaching and mentoring
  • Time Management
  • Problem Solving
  • Multitasking
  • Positive Attitude

Certification

SERVESAFE Certification

NTHS (National Technical Honors Society)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Service Leader

Chipotle
11.2024 - Current

Kitchen Leader

Chipotle
10.2024 - 11.2024

Crew Member

Chiptole
04.2024 - 10.2024

Crew Manager

Flight Burger
05.2022 - 03.2024

CNA

Marquette
02.2022 - 05.2022

Public Health

Indiana University, Purdue University Indianapolis

High School Diploma -

North Central High School

Similar Profiles

CREATE PROFILE
Stephane Alonzo-Gonzalez