Receptionist
Clinica Santa Elena
Durango
2024 - 2025
- Managed phone calls, scheduled appointments, and addressed patient inquiries to ensure effective communication.
- Processed patient information and updated electronic health records.
- Coordinated with medical staff to ensure smooth patient flow.
- Handled billing inquiries and processed payments to facilitate smooth financial transactions.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support by typing letters, filing documents, and scanning and copying materials for staff efficiency.
- Maintained an organized filing system of confidential client information in accordance with company policy.