Stephanie Gott
Bloomington
Summary
Results-driven professional with extensive experience in contract management and scheduling coordination. Skilled in attention to detail, customer service, and problem-solving, consistently achieving faster turnaround times and improved client satisfaction.
Overview
22
22
years of professional experience
Work History
Travel and Guest Contract Coordinator
Indiana University, Jacobs School of Music
05.2015 - Current
- Coordinated contract negotiations with faculty and vendors to ensure compliance with university policies.
- Streamlined contract processing workflows, reducing turnaround times for approvals and revisions.
- Managed documentation for contracts, maintaining accuracy and organization in digital filing systems.
- Collaborated with departments to gather requirements, ensuring clarity in contractual agreements.
- Developed training materials for staff on contract management procedures and best practices.
- Managed client communications, addressing inquiries and resolving issues promptly and effectively.
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
Scheduling Coordinator
Indiana University Jacobs School of Music
06.2004 - 05.2015
- Coordinated schedules for multiple departments to enhance operational efficiency.
- Managed appointment bookings using advanced scheduling software to optimize resource allocation.
- Developed and maintained effective communication channels with team members and external partners.
- Streamlined scheduling processes, reducing conflicts and enhancing service delivery timelines.
- Analyzed scheduling data to identify trends and recommend process improvements for better performance.
Education
High School Diploma -
Bloomington High School North
Bloomington05-2000
Skills
- Budget planning
- Verbal and written communication
- Contract reviews and edits
- Workflow management
- Telephone etiquette
- Professional relationship building
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
Timeline
Travel and Guest Contract Coordinator
Indiana University, Jacobs School of Music
05.2015 - Current
Scheduling Coordinator
Indiana University Jacobs School of Music
06.2004 - 05.2015
High School Diploma -
Bloomington High School North