Stephanie Gott
Bloomington
Summary
Results-driven professional with extensive experience in contract management and scheduling coordination. Skilled in attention to detail, customer service, and problem-solving, consistently achieving faster turnaround times and improved client satisfaction.
Overview
22
22
years of professional experience
Work History
Travel and Guest Contract Coordinator
Indiana University, Jacobs School of Music
Bloomington, IN
05.2015 - Current
- Coordinated contract negotiations with faculty and vendors to ensure compliance with university policies.
- Streamlined contract processing workflows, reducing turnaround times for approvals and revisions.
- Managed documentation for contracts, maintaining accuracy and organization in digital filing systems.
- Collaborated with departments to gather requirements, ensuring clarity in contractual agreements.
- Developed training materials for staff on contract management procedures and best practices.
- Managed client communications, addressing inquiries and resolving issues promptly and effectively.
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
Scheduling Coordinator
Indiana University Jacobs School of Music
Bloomington, IN
06.2004 - 05.2015
- Coordinated schedules for multiple departments to enhance operational efficiency.
- Managed appointment bookings using advanced scheduling software to optimize resource allocation.
- Developed and maintained effective communication channels with team members and external partners.
- Streamlined scheduling processes, reducing conflicts and enhancing service delivery timelines.
- Analyzed scheduling data to identify trends and recommend process improvements for better performance.
Education
High School Diploma -
Bloomington High School North
Bloomington05-2000
Skills
- Budget planning
- Verbal and written communication
- Contract reviews and edits
- Workflow management
- Telephone etiquette
- Professional relationship building
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
Timeline
Travel and Guest Contract Coordinator
Indiana University, Jacobs School of Music
05.2015 - Current
Scheduling Coordinator
Indiana University Jacobs School of Music
06.2004 - 05.2015
High School Diploma -
Bloomington High School North