Stephanie Green
Muncie
Summary
Those who know me would say I am most known for my personable attitude, being a hard worker and showing long term commitment to what I am passionate about . I take pride in being a devoted wife and mother to my family. I consider myself a good- natured individual with hands-on experience in running a successful business, all the while navigating any uprising challenges that are thrown my way. I bring a strong problem-solving skills approach to new tasks when challenged both in my work setting and home setting.
Overview
16
16
years of professional experience
Work History
Business Owner
The Proud Pooch
06.2020 - Current
- Established strong customer relationships through excellent communication and attentive service to all customers.
- Strengthened company reputation by consistently meeting customer expectations
- Displayed exceptional organizational skills to ensure effective time frames are met.
- Managed financial operations to ensure fiscal responsibility, including but not limited to budgeting, marketing, and product costs.
Professional Pet Groomer
Happy Dogs
08.2016 - 06.2020
- Demonstrated superior leadership skills to fellow co-workers.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Prevented injuries by being aware of surrounding and adapting to stressful situations.
- Reduced stress for anxious pets with gentle handling techniques and calming environments while in my care
- Planned and organized events to help promote and grow the grooming salon.
Professional Pet Groomer
Pet Smart
09.2012 - 08.2016
- Greeted all customers with a welcoming smile and determined what was of importance to them
- Contributed to client retention by providing outstanding customer service to both clients and pets.
- Reduced customer complaints by asking detail oriented questions upon services provided.
- Maintained a strong work ethic
Assistant Store Leader
DEB
06.2009 - 08.2012
- Assisted with advertising promotions, sales, and new products.
- Built strong relationships with team members to encourage a welcoming environment and safe space.
- Maintained financial responsibilities at the end of the day
- Addressed confrontational situations with confidence while maintaining professionalism.
Education
No Degree - Elementary Education
Ball State
Muncie, INHigh School Diploma -
Muncie SouthSide
Muncie, IN06-2011
Skills
- Customer service
- Organizational traits
- Attention to detail
- Driven and determined
- Multitasking
Timeline
Business Owner
The Proud Pooch
06.2020 - Current
Professional Pet Groomer
Happy Dogs
08.2016 - 06.2020
Professional Pet Groomer
Pet Smart
09.2012 - 08.2016
Assistant Store Leader
DEB
06.2009 - 08.2012
No Degree - Elementary Education
Ball State
High School Diploma -
Muncie SouthSide
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