Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Heaton

Bluffton

Summary

Dynamic and dependable professional with experience at Walmart and 3 Rivers FCU, excelling in customer service and warehouse safety. Proven ability to train staff and enhance operational efficiency. Skilled in product restocking and problem-solving, consistently ensuring a clean and safe environment while fostering teamwork and effective communication.

Overview

15
15
years of professional experience

Work History

3rd Shift Stocker

Walmart
Bluffton, IN
08.2014 - 02.2018
  • Stocked shelves efficiently to maintain inventory levels and ensure product availability.
  • Organized merchandise displays to enhance visibility and accessibility for customers.
  • Maintained cleanliness of stock areas to comply with safety and health regulations.

  • Trained new staff on stocking procedures and safety protocols effectively.
  • Assisted in maintaining a safe working environment by promptly addressing spills or hazards on the sales floor.
  • Aided in loss prevention efforts by reporting suspicious activities observed during overnight work hours to store management immediately.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Bank Teller

3 Rivers FCU
Bluffton, IN
07.2005 - 01.2006
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with account inquiries and banking services.
  • Maintained cash drawer integrity through diligent balancing practices.
  • Educated clients on product offerings to enhance customer satisfaction.
  • Resolved customer issues promptly, ensuring positive experiences.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Team Leader

Wendy's
Bluffton, IN
10.2002 - 06.2005

• Morning food prep

• Cleaned and stocked all stations

• Took orders and ran registers

• Cleaned lobby and restooms

• Placed truck orders and put them away

• Trained new employees

• maintained customer service

Education

High School Diploma -

Community Christian School
Bluffton, IN

Skills

  • Work independently
  • Warehouse safety
  • Order picking
  • Cleanliness standards
  • Pallet jack operation
  • Maintaining safety
  • Product assembly
  • Product restocking
  • Moving merchandise
  • Teamwork
  • Quick learner
  • Customer service
  • Dependable and reliable
  • Problem-solving abilities
  • Effective communication

Timeline

3rd Shift Stocker

Walmart
08.2014 - 02.2018

Bank Teller

3 Rivers FCU
07.2005 - 01.2006

Team Leader

Wendy's
10.2002 - 06.2005

High School Diploma -

Community Christian School
Stephanie Heaton