Stephanie Redenbaugh
Fishers,Indiana
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Urban Vines Winery
03.2024 - Current
- Motivated, trained, and disciplined 45 employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth. Gross sales are up by 59.37% since start date.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Store Manager
Occasionally Yours Gifts
10.2022 - 03.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed 20 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Director of Operations
Pro Security And Automation
10.2021 - 10.2022
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Achieved team goals through formalized training plans, coaching and performance management.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Boutique Owner
Self Employed Web
06.2018 - 08.2021
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Education
Associate of Arts - Fashion Marketing And Management
The Art Institute of Pittsburgh
05.2015
Skills
- Business Leadership
- Marketing and Advertising
- Culture Development
- Oversee Administrative Functions
- Managing Operations and Efficiency
- Key Performance Indicators (KPI)
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
Timeline
Assistant General Manager
Urban Vines Winery
03.2024 - Current
Store Manager
Occasionally Yours Gifts
10.2022 - 03.2024
Director of Operations
Pro Security And Automation
10.2021 - 10.2022
Boutique Owner
Self Employed Web
06.2018 - 08.2021
Associate of Arts - Fashion Marketing And Management
The Art Institute of Pittsburgh
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