Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Scott

Indianapolis

Summary

Dynamic professional with extensive experience at Amazon, excelling in inventory management and return processing. Proven ability to resolve complex issues and train team members effectively. Recognized for attention to detail and strong communication skills, consistently ensuring timely customer satisfaction in fast-paced environments.

Overview

22
22
years of professional experience

Work History

RELO PA

Amazon
Whiteland
09.2021 - Current
  • Process returns through a variety of programs while evaluating the items thoroughly and repairing appropriate boxes so items can be resold to the customer.r.
  • Ensuring product being processed is safe to handle
  • loading and unloading freight on/off trailers using various equipment
  • Trained on PIT equipment( 4ft and 6ft Reach, stand up, clamp, turret and OP)
  • Processing problem solve items within the department.
  • assisting AA's with problems and questions to ensure full understanding of tasks at hand
  • preparing SOS and EOS for each shift
  • processing vender and customer returns
  • sending trailers out that are full ensuring they are properly loaded and secured
  • TDR trained
  • H

FC Associate

Amazon
Whiteland
09.2020 - 09.2021
  • Operated warehouse equipment to efficiently move and organize inventory.
  • Assisted in packing and shipping customer orders to ensure timely delivery.
  • Maintained cleanliness and organization of work area to promote safety.
  • Followed safety protocols to minimize risks during operations and handling.
  • Participated in training sessions to learn new processes and tools.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Cross-trained team members on various tasks within the department.
  • Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Labeled boxes and placed in outbound collection areas.
  • Limited damage to products and orders by using care when choosing items.
  • Trained new employees regarding warehouse procedures and standards.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Operated forklift and pallet jack to transport heavy loads.
  • Used handheld scanners to key in data for packages.

ON Team Lead Freight Unload

Kohls Corp
Greenwood
07.2019 - 08.2020
  • Monitored inventory levels and facilitated restocking processes.
  • Fostered a positive work environment through team-building activities and support.
  • Trained new staff in relevant processes and procedures.
  • Delegated tasks appropriately according to individual skill sets.
  • Monitored team progress and enforced deadlines.

Pre-K Teacher

Perry Township Schools
Perry Township
07.2017 - 05.2019
  • Developed engaging lesson plans for diverse learning styles and abilities.
  • Facilitated daily classroom activities to promote social and emotional growth.
  • Implemented behavior management strategies to maintain a positive learning environment.
  • Collaborated with parents to support student development and address concerns.
  • Assessed student progress through observations and informal evaluations.
  • Coordinated with colleagues to share teaching strategies and resources.

Pre-school Teacher

Especially Kids inc.
Greenwood
07.2003 - 05.2017
  • Developed engaging lesson plans that fostered creativity and learning.
  • Implemented daily activities to promote physical, social, and emotional development.
  • Created a safe and nurturing classroom environment for young children.
  • Collaborated with parents to discuss children's progress and address concerns.
  • Monitored student behavior and guided conflict resolution among peers.
  • Organized educational materials and resources for effective classroom management.
  • Assisted in assessing children's individual needs and learning styles.
  • Participated in staff meetings to share insights on curriculum improvement.
  • Taught children foundational skills in colors, shapes and letters.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Assisted in providing a safe and secure environment for children.

Education

Bachelor of Arts -

University of Phoenix
Tempe, AZ
04-2009

Skills

  • Time management
  • Inventory management
  • Microsoft Office
  • Data processing
  • Return processing
  • Customer service
  • Task delegation
  • Communication skills
  • Problem resolution
  • Attention to detail
  • Fast learning

Timeline

RELO PA

Amazon
09.2021 - Current

FC Associate

Amazon
09.2020 - 09.2021

ON Team Lead Freight Unload

Kohls Corp
07.2019 - 08.2020

Pre-K Teacher

Perry Township Schools
07.2017 - 05.2019

Pre-school Teacher

Especially Kids inc.
07.2003 - 05.2017

Bachelor of Arts -

University of Phoenix

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Stephanie Scott