Stephenson Lionel
Presales Engineer
Chennai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Presale Engineer
Zoho Corporation Private Ltd
Chennai
06.2019 - Current
- Used coordination and planning skills to achieve results according to schedule.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Improved operations through consistent hard work and dedication.
- Created plans and communicated deadlines to complete projects on time.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Used Microsoft Word and other software tools to create documents and other communications.
Senior PMO Analyst
RRD
Chennai
08.2011 - 05.2019
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- Conducted research and investigations into Project Methodology, Project and Change Lifecycle.
- Gathered, documented and modeled data to assess business trends.
- Recommended operational improvements based on tracking and analysis of data.
- Researched and acquired new hardware to maximize system functionality and meet required performance metrics.
- Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
Education
Bachelor of Science - Medial Lab Technology
Saveetha Medial College
Chennai 06.2007 - 09.2010
Skills
Software Troubleshooting & Problem Solving
Timeline
Presale Engineer
Zoho Corporation Private Ltd
06.2019 - Current
Senior PMO Analyst
RRD
08.2011 - 05.2019
Bachelor of Science - Medial Lab Technology
Saveetha Medial College
06.2007 - 09.2010
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