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Accomplished professional specializing in strategic planning, operational excellence, and process efficiency. Proven track record in project management, cost-saving initiatives, and lean management practices, including Kaizen. Expertise in Design for Six Sigma, total quality management, and KPI enhancement, with a strong focus on digitalization and team mentoring. Experienced in implementing Shingo principles and ISO certifications, with advanced skills in statistical analysis and software tools.
Experienced professional with focus on operational management and team leadership. Drive business growth and enhance operational efficiency through strategic planning and robust problem-solving skills. Deliver exceptional results by fostering collaborative work environments and streamlining processes.

Accomplished professional with a strong background in leadership excellence, training and development, and operational efficiency. Proficient in Microsoft Office and skilled in equipment operation, customer service, and client account management. Demonstrated expertise in team leadership, consistently driving performance improvements and fostering a collaborative work environment. Committed to leveraging skills to achieve organizational goals and enhance overall productivity. Transferrable skills and experience, open to many types of job role, willing to learn new things and enthusiastic for new challenges.
Efficient, Reliable, hardworking, dedicated and committed to success.


Accomplished professional with extensive expertise in sales and marketing strategies, product promotion, and strategic planning. Proven track record in revenue generation, inventory management, and vendor management. Adept at logistics management, budgeting and costing, and quality management. Demonstrates excellence in training and development, customer relationship building, and team management. Strong leadership skills with a focus on capacity planning, change implementation, advanced P&L analysis, cost control, staff recruitment, budget control, data-driven decision-making, leadership development, profit and loss understanding, inventory control, and competitor analysis. Committed to driving business growth through innovative strategies and effective team leadership.
Seasoned professional with career focus in operational management. Drive organisational success by streamlining processes and enhancing team performance. Excel in strategic planning and resource optimisation to achieve company objectives.
Experienced Operational Manager known for driving process improvements and fostering cohesive team environments. Led multiple projects to streamline operations, resulting in higher productivity and reduced costs. Strong problem-solver with knack for implementing effective strategies that align with organisational goals.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Operations Manager with 20+ years’ experience leading large-scale service environments across public sector, financial services, telecommunications, and ICT. Skilled in 24/7 operational management, workflow optimisation, incident escalation, quality assurance, and building high-performing teams. Proven ability to design operational frameworks, improve service delivery, strengthen compliance, and deliver measurable cost savings.

STEPHIN K JOSE

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OPERATIONAL EXECUTIVE

Sales and Marketing Executive

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Bachelor of Business Administration - MARKETING

Certificate of Higher Education - COMMERCE

Certificate of Higher Education - SSLC

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OPERATIONAL EXECUTIVE

Sales and Marketing Executive

RELATIONSHIP EXECUTIVE

Bachelor of Business Administration - MARKETING

Certificate of Higher Education - COMMERCE

Certificate of Higher Education - SSLC

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