STEPHY KEZIAH

Project: First Gulf Bank (FAB)

• Collaborated with stakeholders across Corporate Banking, Investment Banking, and Personal Banking functions to gather, document, and analyze business requirements.
• Transformed business requirements into actionable user stories, process flows, and technical specifications aligned with FRB's strategic objectives.
• Partnered with Product Owners to define, prioritize, and manage the product backlog for multiple banking domains, including credit management, investment products, and personal loan services.
• Created use case diagrams, activity diagrams, wireframes, and flowcharts to visually represent banking processes and aid in requirements workshops.
• Acted as the primary liaison between stakeholders, technical teams, and business leaders, ensuring clear communication and alignment of project goals.
• Provided regular project updates and maintained strong relationships with stakeholders, ensuring transparency and timely decision-making.
• Utilized JIRA for tracking project tasks, ensuring on-time delivery, and resolving roadblocks efficiently while ensuring compliance with banking regulations.
• Demonstrated expertise in Agile methodologies, participating in sprint planning, retrospectives, and daily standup to ensure project momentum.
• Contributed to testing cycles, performing quality checks and ensuring regulatory and compliance adherence throughout the project.
• Managed critical incidents and mitigated project risks to ensure delivery goals were met within budget and on schedule.
• Monitored and managed quality targets across banking services, ensuring accurate and efficient financial product deliveries for corporate, investment, and personal banking functions.
• Assisted in optimizing customer experiences by driving digital solutions, streamlining processes, and enhancing FAB's overall banking operations.

Project: Kingsway Group

• Gathered and analyzed business requirements from key stakeholders to translate them into functional specifications, ensuring alignment with safety standards and regulatory guidelines.
• Contributed to the design and development of anti-ligature and anti-barricade solutions for high-risk environments, including healthcare facilities, prisons, and correctional institutions.
• Worked closely with the project team to document process flows, user stories, and technical requirements, focusing on improving product safety and risk management.
• Assisted in the creation of process models, flowcharts, and use case diagrams to map out product functionalities and enhance communication between technical teams and stakeholders.
• Supported the prioritization of features and tasks in alignment with project timelines and safety compliance standards.
• Conducted workshops and meetings with cross-functional teams, ensuring requirements were clearly defined and understood by all parties involved.
• Collaborated with senior analysts and project managers to monitor progress, address issues, and maintain project scope throughout the lifecycle.
• Helped identify and mitigate project risks, particularly in relation to product safety, quality assurance, and compliance with industry regulations.
• Assisted in quality assurance activities by ensuring that product designs met safety criteria and adhered to healthcare and correctional facility standards.
• Managed the documentation of all project-related materials, ensuring they were up to date and available for review by stakeholders at various stages of the project.
• Contributed to testing cycles and verification of product design specifications, ensuring final products met both functional and safety requirements.