Job Search Status
Open to workDesired start date: Immediately
Open To Work
Steve Jones
Bengaluru,KA
Work Preference
Summary
Forward-thinking professional with several years of experience enhancing sales and client-relationship management. Talented at strategically pursuing new business opportunities and capitalizing on emerging market trends. Exceptional business acumen and history achieving remarkable channel growth with results-oriented approaches.
Overview
9
9
years of professional experience
Work History
Business Development Manager
AxeGlobal
Bengaluru
07.2025 - 09.2025
- Conducted comprehensive market research to unveil new business opportunities, emerging trends, potential markets, and competitive landscapes.
- Evaluated customer needs, competitor activities, and market strategies to shape strategic growth plans.
- Formulated and executed comprehensive business growth strategies, plans, and sales initiatives.
- Established and monitored Key Performance Indicators (KPIs) for business development efforts.
- Conceptualised innovative ideas to amplify the company's profitability.
Business Development Executive
Kokamart
Bengaluru
01.2025 - 04.2025
- Identified and capitalised on profitable business opportunities.
- Conducted thorough market research to inform business decisions.
- Formulated actionable business strategies to drive growth.
- Cultivated and nurtured strong relationships with clients.
- Assessed and analysed market trends for strategic insights.
- Monitored and tracked business performance metrics.
- Allocated and managed the company's resources efficiently.
Sales Executive
Exelico Solutions Inc.
Bengaluru
08.2024 - 11.2024
- Researched and identified potential customers through various channels, including online searches, social media, and referrals.
- Assessed the needs, budgets, and interests of potential customers to pinpoint high-conversion opportunities.
- Negotiated pricing, terms, and conditions to reach mutually beneficial agreements with clients.
- Secured signed contracts or purchase orders to successfully close sales deals.
Business Development Executive
Trono Staffing Inc.
Bengaluru
07.2023 - 07.2024
- Identified and pursued profitable business opportunities.
- Conducted extensive market research to support strategic decisions.
- Devised actionable business strategies for growth.
- Nurtured client relationships to enhance business partnerships.
- Analysed market trends to inform strategic direction.
- Tracked and evaluated business performance indicators.
- Allocated and efficiently managed the company's resources.
Client Support Representative
Adit Adv Tech Pvt. Ltd.
Bengaluru
07.2022 - 07.2023
- Established rapport with customers through professional and courteous communication.
- Delivered high-quality live chat and email support, utilising diplomatic communication and meticulous attention to detail to resolve inquiries.
- Cultivated relationships and maintained regular contact with customers to ensure ongoing satisfaction.
Affiliate Marketer
Freelance Work
Bengaluru
07.2020 - 07.2022
- Analysed and identified the most effective media channels for marketing specific products and services.
- Utilised detailed market analysis to create innovative marketing strategies.
- Devised and implemented comprehensive campaign strategies to generate leads.
Senior Process Associate
Continuserve Softech India Pvt. Ltd.
Bengaluru
06.2019 - 06.2020
- Managed CRM data to create accurate and useful databases that drive growth and enhance service levels.
- Executed transactions and updated financial records utilising CRM and accounting systems with high precision.
Fraud Officer
HSBC Electronic Data Processing Pvt. Ltd.
Bengaluru
06.2016 - 12.2018
- Regularly assessed and refined fraud strategies to enhance operational and financial benefits for the company.
- Maintained accurate and current case records and data management protocols.
Customer Solutions Representative
Hewlett Packard Enterprise Pvt. Ltd.
Bengaluru
03.2015 - 03.2016
- Managed customer complaints with composed and clear communication whilst providing effective problem-solving solutions.
- Operated equipment to consistently exceed production targets.
Education
BBA - Business Administration And Management
EIILM University
Sikkim, India06-2012
Skills
- Multitasking
- Communication
- Computer skills
- Written communication
- Interpersonal communication
- Data entry
- Public speaking
- Analytical thinking
- Friendly, positive attitude
- Research
- Troubleshooting
- Leadership
Affiliations
- Champion Award (Overall Best Star Performer) as a Fraud Analyst in 2017 (HSBC Bank).
- Certification: AI Tools and ChatGPT Workshop Holder in 2025.
- Computer Skills: Well-versed in MS Office: Word, Excel, PowerPoint, and concepts of the Internet and email.
Timeline
Business Development Manager
AxeGlobal
07.2025 - 09.2025
Business Development Executive
Kokamart
01.2025 - 04.2025
Sales Executive
Exelico Solutions Inc.
08.2024 - 11.2024
Business Development Executive
Trono Staffing Inc.
07.2023 - 07.2024
Client Support Representative
Adit Adv Tech Pvt. Ltd.
07.2022 - 07.2023
Affiliate Marketer
Freelance Work
07.2020 - 07.2022
Senior Process Associate
Continuserve Softech India Pvt. Ltd.
06.2019 - 06.2020
Fraud Officer
HSBC Electronic Data Processing Pvt. Ltd.
06.2016 - 12.2018
Customer Solutions Representative
Hewlett Packard Enterprise Pvt. Ltd.
03.2015 - 03.2016
BBA - Business Administration And Management
EIILM University