Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Hobbies and Interests
Certification
Timeline
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Steve Melton

Camby,IN

Summary

Dedicated Information Technology specialist empowering individuals to excel in their professional endeavors. Passionate about helping others succeed and improve efficiency. Constantly seeking to challenge myself and stay at the forefront of technological advancements.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Systems Administrator

PairSoft, Inc.
04.2023 - 10.2024
  • Helped setup internally managed IT department (transitioned from external partner)
  • Supported over 200 employees across multiple time zones and countries
  • Created automated patching process through MDM
  • Helped drive all logins to an SSO process
  • Responsible for all onboarding and offboarding procedures
  • Chosen as employee of the month for commitment to company values

IT Support Specialist

City of Fishers
09.2017 - 04.2023
  • Daily support for end-users and their devices: Windows/Mac, iOS/Android, MiFis, etc
  • Managed mobile devices through Apple Business Manager and Microsoft InTune
  • A/V support for all devices, including Wi-Fi onboarding of Smart TVs and media players
  • Responsible for inventory control, including ordering of laptops, desktops, and peripherals
  • Responsible for imaging Windows devices (MDT) and installation of both user-specific and common applications
  • Deployed and administrated 60+ Chromebooks for use during the COVID-19 pandemic
  • Active Directory responsibilities included assigning GPOs to devices and users, and working with Senior Administrators to develop new group policy objects

Interactive Media Developer

Koeus Solutions
06.2016 - 02.2017
  • Responsible for content creation and supporting code for 3D medical simulations created in Unity
  • Used in-house tools to apply transforms and rotations and created new systems to enhance and simplify user interaction with simulators
  • Responsible for code commentary to provide other developers with context to adapt said code to new projects

Education

Information Technology -

Indiana University-Purdue University Indianapolis
06.2017

Skills

  • Windows / Mac
  • Device Management: Microsoft InTune, AirWatch, Atera
  • Mobile Operating systems: iOS / Android
  • Audio/Visual
  • Office 365 Administration
  • Google Admin / Chromebook administration
  • Help desk support

Accomplishments

  • Helped take an externally managed IT environment to be a fully internally managed.
  • Saved money, increased control, and sped up response times.
  • Created and deployed plans for standardized service and updates on end-user desktops and laptops.
  • Allowed IT staff to better manage time by scheduling maintenance, which in turn improved overall reliability for devices.
  • Organized large IT inventory into manageable state where weekly and/or one-off orders are made.
  • Organizing saved time by making tech easily accessible. Kept inventory stocked while not overflowing.

Projects

As a game content creator I've been able to teach myself dozens of specialty applications over my 20+ years. I've learned to write code in several languages, to navigate the difficult landscapes of multiple 3D suites, and have taught myself workflow management., C, C++, C#, VB.Net, Lua, Python, SQL, UnrealScript, COG, Asana, Trello, Softimage XSI, Blender, 3D Studio Max, Adobe Photoshop, GIMP

Hobbies and Interests

  • Computer Networking
  • Video Games
  • Hiking
  • Guitars/Music

Certification

  • CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA). December 2024

Timeline

IT Systems Administrator

PairSoft, Inc.
04.2023 - 10.2024

IT Support Specialist

City of Fishers
09.2017 - 04.2023

Interactive Media Developer

Koeus Solutions
06.2016 - 02.2017

Information Technology -

Indiana University-Purdue University Indianapolis

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Steve Melton